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Get cheap car insurance with the coverage options you need even if you have a less than perfect driving record through Direct Auto Insurance in Jacksonville, NC.
Paula was great. Very informative, knowledgeable, caring, and polite.
MC
Mya Campbell
2 days ago
5.0
Worked with Paula! Very friendly and extremely helpful throughout all of our interactions! God bless her!!
CD
Christopher Denny
Mar 25, 2026
1.0
Was in an accident a year ago I have tried several times to get paperwork I need for court I cannot get ahold of anybody or get a call back regarding status of my claim or why they haven’t paid it out yet the insurance adjuster assigned to my case no longer works for the department all other numbers for supervisors I’ve been given just go to voicemail and I cannot get a call back I’m at a complete loss right now as to what to do!
LH
Lisa Hofe
Mar 25, 2026
1.0
My daughter was in an accident. She has tried to get up with them for months and no one including a supervisor will not call her back. She has court and this will affect her because they will not close this out or pay the claim. This place is seriously an issue. What a mess! I would not recommend them at all!!!!
MP
Morgan Pankey
Mar 19, 2026
5.0
It is a very good experience this lady Mrs. Paula Perry is the best she is the BOMB💯 Give her an award For real For real.
Frequently Asked Questions About Direct Auto Insurance
What types of insurance does Direct Auto Insurance in Jacksonville, NC offer?
Direct Auto Insurance offers auto, life, motorcycle, and renter's insurance options tailored to your needs.
Where is Direct Auto Insurance located?
Direct Auto Insurance is located at 230 Wilmington Hwy, Jacksonville, NC 28540, USA.
What are the business hours for Direct Auto Insurance?
The agency is open Monday through Friday from 9:00 AM to 5:30 PM and is closed on Saturdays and Sundays.
Can I make an appointment online with Direct Auto Insurance?
Yes, Direct Auto Insurance offers online appointments for your convenience.
Does Direct Auto Insurance provide onsite services?
Yes, they offer onsite services to assist you directly at their location.
What languages are spoken at Direct Auto Insurance?
The agency provides services in English.
How can I contact Direct Auto Insurance by phone or email?
You can call them at +1 910-938-4668 or email at BU1219@directauto.com.
What nearby businesses can I visit when I come to Direct Auto Insurance?
Nearby businesses include Perfect Plus & More Boutique for shopping, Rose Garden Barber Shop for grooming, and Papa John's Pizza for dining.
Are there any fitness or martial arts centers near Direct Auto Insurance?
Yes, you can visit Twisted Kraken Jiu Jitsu for martial arts or EXSS Fit and Pulse Pilates for fitness and recreation nearby.
Where can I find motorcycle services near Direct Auto Insurance?
Combat Cycles nearby offers motorcycle sales and repair services, convenient if you have a motorcycle insurance policy with Direct Auto Insurance.
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