Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
NC-1000611727 We are an insurance business that our current State Farm customers and employees believe in. We operate with honesty and integrity with customer service being the basis of our success. We have created an environment where everyone is treated with respect and recognized for their contributions. We strive to build long lasting relationships by providing individualized insurance and financial services to each customer, while also being active in the community.
Location
Tim Westfall - State Farm Insurance Agent
3793 Samet Dr, High Point, NC
27265, United States
Hours
Reviews
5.0
451 reviews
5 stars
446
4 stars3
3 stars0
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by agents, particularly Erica and Avery, highlighting their patience, knowledge, and willingness to help.
Professionalism
Many reviews noted the professionalism of the staff, with agents being described as friendly, attentive, and genuinely caring about clients' needs.
Efficiency
Several customers appreciated the quick and efficient service, with agents handling inquiries and policy changes promptly.
Positive Experiences
Overall, the majority of feedback reflected positive experiences with the agency, with many customers expressing gratitude and recommending the service to others.
- JSjudy stittsJan 2, 20265.0I called Erica because of a problem with billing. She was so helpful and polite. We’ve always used State Farm and we’ve never been disappointed. Erica is a good example why we keep our insurance with State Farm.
- RRRhonda RampleyDec 17, 20255.0I always get the best customer service here. Avery answers all my questions and get me exactly what I need so quickly. I would definitely give him a call.
- TGTaylor GaskinDec 16, 20255.0Avery was excellent, patience and informative - I'm glad he was able to assist me with my auto insurance.
- MAmakeba AlstonDec 11, 20255.0I called to have my insurance adjusted. Erica was the one that helped me. She was very kind and knowledgeable. My questions were answered and I received the help that I needed. Thank you. I would recommend this place if you're looking for auto and renters insurance that meet your needs.
- BFBen FreemanDec 3, 20255.0Gave them 5 stars due to Erika’s speediness and willingness to help. They got exactly what I needed at a great price in no time
Frequently Asked Questions About Tim Westfall - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Tim Westfall - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who can I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What services can I access using the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What are the office hours for Tim Westfall - State Farm Insurance Agent?
The office is open Monday to Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays.
What payment methods are accepted at Tim Westfall - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Can I purchase my insurance policy online without an agent?
No, you cannot complete the process without an agent. If you do not have or have not selected an agent, one will be assigned to you for your State Farm policies.
What types of insurance products does Tim Westfall offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business insurance.
Is there a nearby place where I can enjoy a meal before or after visiting the insurance agency?
Yes, you can dine at nearby restaurants such as Salt & Pepper, an Indian and Asian restaurant, or High Point Bistro, a bar and grill restaurant close to the office.
Where can I relax or get a beauty treatment near the insurance office?
Nearby you can visit Avanti Salon & Spa for hair and massage services or Salon Serenity, a beauty salon and hair salon, to pamper yourself.
Are there any nearby facilities where I can pick up mail or packages when visiting Tim Westfall Insurance?
Yes, the Post Office and USPS are nearby, making it convenient to handle postal needs during your visit.