Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyBusiness Insurance Service
The Lance Cook State Farm office opened to serve customers in Hickory and surrounding Catawba County with their insurance and financial service needs. We are here to help with auto insurance, commercial auto insurance, home insurance, renters insurance, life insurance, and more. Contact us today to see how we can help you and your family.
Location
Lance Cook - State Farm Insurance Agent
1130 22nd St NE, Hickory, NC
28601, United States
Hours
Reviews
4.9
272 reviews
5 stars
262
4 stars
5
3 stars1
2 stars0
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and attentive, with many specific mentions of agents like Briana, Stephanie, and Precious going above and beyond.
Efficiency
Many reviews highlighted the quick and efficient service provided by the team, making processes like policy updates and claims handling smooth and hassle-free.
Savings
Numerous customers reported significant savings on their insurance premiums after switching to Lance Cook State Farm, often noting better coverage at lower rates.
Professionalism
The staff was frequently described as knowledgeable and professional, with agents taking the time to explain policies and options clearly.
- PSPaul Hessburg Sr3 days ago5.0From beginning to end, Stephanie Kates was awesome! Great customer service and helpful in getting us the coverage we needed. So grateful for the folks at the Lance Cook office.
- SSSierra Seay4 days ago5.0I had an amazing experience with Briana. Awesome personality and customer service. She was very helpful with what I needed done and even sold me on a solid life insurance policy I wasn’t even thinking about for a great price! I could talk to her for hours!
- JSJaimi Swaim5 days ago5.0Briana was exceptional in every way. She was kind, knowledgeable, and consistently professional. She set a level of excellence that few have met in my experience. Truly grateful for her care and expertise Thank you again, Briana!
- FBFred Bryson5 days ago5.0Ms. Briana Despian assisted me in programming my auto discount module for my automobiles, for which I was most grateful. She was most professional and helpful in explaining the setup while successfully completing the task at hand. Due to my lack of mobile technology skills, this was truly appreciated. I t is is my opinion that Ms. Despina is most knowledgeable in assisting and meeting the services of State Farm customers. She is a quality asset for State Farm Insurance. Sincerely, John F. Bryson
- DDDaveDec 31, 20255.0Briana was extremely helpful and patient with me. I’m not the easiest to deal with but Briana was excellent throughout the months long process which led to me switching my auto and homeowners insurance to State Farm.
Frequently Asked Questions About Lance Cook - State Farm Insurance Agent
What types of insurance services does Lance Cook - State Farm Insurance Agent offer?
They offer auto insurance, commercial auto insurance, home insurance, renters insurance, life insurance, and small business insurance.
What are the office hours for Lance Cook - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:30 PM and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Where is Lance Cook - State Farm Insurance Agent located?
The office is located at 1130 22nd St NE, Hickory, NC 28601, USA.
What payment options are accepted at Lance Cook - State Farm Insurance Agent?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact Lance Cook - State Farm Insurance Agent?
You can call them at +1 828-322-6637 or visit their website at https://www.lancecook.net/.
Are there any nearby banks where I can handle financial transactions before or after visiting the insurance agent?
Yes, First Horizon Bank and Members Credit Union are nearby financial service locations you can visit.
Can I visit any nearby salons if I want to get a haircut or nail service near Lance Cook - State Farm Insurance Agent?
Yes, Liberty Hair and Nail Salon and Styles From London are nearby beauty salons where you can get hair and nail services.
Is there a nearby UPS or shipping service to send documents or packages conveniently?
Yes, there is a UPS Access Point location nearby for courier and delivery services.
Are there any nearby churches or religious organizations near Lance Cook - State Farm Insurance Agent?
Yes, St. Stephens Lutheran Church ELCA and Miller's Lutheran Church are nearby religious organizations you might want to visit.
What should I do if I need specialized insurance for my small business in Catawba County?
You can contact Lance Cook - State Farm Insurance Agent who offers small business insurance services tailored to your needs.