Lance Cook - State Farm Insurance Agent

4.9
255 reviews

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyBusiness Insurance Service
The Lance Cook State Farm office opened to serve customers in Hickory and surrounding Catawba County with their insurance and financial service needs. We are here to help with auto insurance, commercial auto insurance, home insurance, renters insurance, life insurance, and more. Contact us today to see how we can help you and your family.

Location

Lance Cook - State Farm Insurance Agent
1130 22nd St NE, Hickory, NC
28601, United States

Hours

Reviews

4.9
255 reviews
5 stars
245
4 stars
5
3 stars
1
2 stars
0
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight exceptional customer service, with specific praise for staff members like Briana, Stephanie, and Megan for their attentiveness and helpfulness.

Professionalism

Customers consistently mention the professionalism of the staff, noting their knowledge and ability to explain insurance options clearly.

Efficiency

Many reviews commend the quick and efficient handling of insurance needs, with several customers expressing satisfaction with the speed of service.

Value for Money

Several customers reported significant savings on their insurance premiums compared to previous providers, indicating a strong value proposition.

Friendly Atmosphere

The office environment is described as friendly and welcoming, contributing to a positive overall experience for customers.
  • JB
    Jennifer Berube
    3 days ago
    5.0
    Bri was an absolute delight to sort out business with. She handled our concern with priority and determination to find out the problem. She was very attentive and followed up with us as promised. Thank You Brianna!
  • KR
    Kelly Rector
    5 days ago
    5.0
    Briana was great! She was very helpful with my home and auto. Highly recommend working with her!
  • CC
    chris56172
    6 days ago
    5.0
    Called in today and spoke with Briana, She quickly handled my situation and got everything taking care of. Thanks again!
  • TY
    Tiffany Young
    Nov 21, 2025
    5.0
    Absolutely loved Briana! A very happy customer! 🙂
  • TF
    Tyshun Flowers
    Nov 10, 2025
    5.0
    Emily is the greatest associate ever!! She has literally helped me with my home and car!! She makes sure she updates me with renewals and how to save money!! Couldn’t ask for a better associate and agency!!!

Frequently Asked Questions About Lance Cook - State Farm Insurance Agent

What types of insurance services does Lance Cook - State Farm Insurance Agent offer?

They offer auto insurance, commercial auto insurance, home insurance, renters insurance, life insurance, and small business insurance.

What are the office hours for Lance Cook - State Farm Insurance Agent?

The office is open Monday to Friday from 9:00 AM to 5:30 PM and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.