Lance Cook - State Farm Insurance Agent

4.9
252 reviews

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyBusiness Insurance Service
The Lance Cook State Farm office opened to serve customers in Hickory and surrounding Catawba County with their insurance and financial service needs. We are here to help with auto insurance, commercial auto insurance, home insurance, renters insurance, life insurance, and more. Contact us today to see how we can help you and your family.

Location

Lance Cook - State Farm Insurance Agent
1130 22nd St NE, Hickory, NC
28601, United States

Hours

Reviews

4.9
252 reviews
5 stars
242
4 stars
5
3 stars
1
2 stars
0
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and attentive, with many specific mentions of agents like Stephanie, Briana, and Megan.

Efficiency

Many reviews highlighted the quick and smooth processes for obtaining quotes and policies, with several customers noting significant savings and ease of communication.

Professionalism

The team was frequently described as knowledgeable and professional, providing clear explanations and support throughout the insurance process.

Positive Experience

Overall, customers expressed high satisfaction with their experiences, often mentioning a welcoming atmosphere and a sense of being valued.

Recommendations

Numerous customers recommended the agency to others, citing their positive experiences and the quality of service received.
  • TY
    Tiffany Young
    2 days ago
    5.0
    Absolutely loved Briana! A very happy customer! 🙂
  • TF
    Tyshun Flowers
    Nov 10, 2025
    5.0
    Emily is the greatest associate ever!! She has literally helped me with my home and car!! She makes sure she updates me with renewals and how to save money!! Couldn’t ask for a better associate and agency!!!
  • KK
    Kawaboy
    Nov 2, 2025
    5.0
    Briana Despain was great to work with at Lance Cook State Farm. She helped me get the coverage I needed quickly and made the whole process smooth and easy. Definitely appreciate her help!
  • WD
    Wylou Daniels
    Oct 14, 2025
    5.0
    Brianna Despian was really sweet. And helpful she was straight forward and understanding.
  • IM
    Ian Mauck
    Oct 4, 2025
    5.0
    I found them on Google. When I called Stephanie helped me and she did an excellent job at bundling everything together and finding me all the discounts. she literally got my bill cut in half every month and I appreciate that. I would definitely highly recommend them to anyone. Thank you so much for everything that you did and not trying to pressure me into something I didn’t wanna do. FIVE STARS!!!

Frequently Asked Questions About Lance Cook - State Farm Insurance Agent

What types of insurance services does Lance Cook - State Farm Insurance Agent offer?

They offer auto insurance, commercial auto insurance, home insurance, renters insurance, life insurance, and small business insurance.

What are the office hours for Lance Cook - State Farm Insurance Agent?

The office is open Monday to Friday from 9:00 AM to 5:30 PM and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.