The Lance Cook State Farm office opened to serve customers in Hickory and surrounding Catawba County with their insurance and financial service needs. We are here to help with auto insurance, commercial auto insurance, home insurance, renters insurance, life insurance, and more. Contact us today to see how we can help you and your family.
Numerous reviews highlight exceptional customer service, with agents like Emily and Shawna frequently mentioned for their helpfulness and responsiveness.
Knowledgeable Staff
Customers consistently praise the staff's expertise and ability to explain insurance options clearly, making the process easier for clients.
Personalized Care
Many reviews emphasize the personalized attention and care provided by the agents, making clients feel valued and understood.
Efficiency
The agency is noted for its quick response times and efficient handling of insurance needs, contributing to a smooth customer experience.
RJ
River J
Nov 14, 2025
5.0
Oh gosh, I really couldnt give higher praise. Jess has been an absolute pleasure to work with. Shes been so incredibly friendly, helpful and just generally made me feel seen and that my issue was geneuinely important to her. The DMV was putting me through hell for months and one call to Jess and she solved EVERYTHING. I couldnt have ask for better help!
MP
Megan Price
Oct 24, 2025
5.0
Briana was very helpful and went above and beyond for all possible savings ! Great hospitality and definitely recommend! Hands down đyou wonât be disappointed!
SM
Sky May
Sep 26, 2025
5.0
Emily strives to be the best. She has given EXCEPTIONAL customer service. She has went above and beyond for my husband and I with our car insurance and homeowner insurance. From getting quotes, to sending information to our lender, to answering any questions we have. Sheâs been beyond helpful and so kind through the whole process.
DA
Diann Austin
Jan 25, 2025
5.0
I highly recommend the offices of Lance Cook, State Farm Agent, and Mrs. Shawna Cronan. They are very knowledgeable, very courteous and their desire is to treat everyone with respect and fairly. They are always there for you whenever you might need and will do everything they can to help you.
AS
Andy Serrill
Apr 21, 2023
5.0
Emily Hil is an extraordinary person. Personable, smart, punctional, customer focused. She worked with me to get the type of insurance i was looki g for. Thank you Em. Kkmkkkkkkk
Frequently Asked Questions About Lance Cook - State Farm Insurance Agent
Where is Lance Cook - State Farm Insurance Agent located?
It is located at 848 2nd Street NE, Hickory, NC 28601, USA.
What are the business hours for Lance Cook - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:30 PM and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
What types of insurance does Lance Cook State Farm office offer?
They offer auto, commercial auto, home, renters, life, and business insurance.
Which payment options are accepted at Lance Cook - State Farm Insurance Agent?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I contact Lance Cook - State Farm Insurance Agent?
You can contact them by calling +1 828-322-6521 or visiting their website at https://www.lancecook127.com/.
What types of insurance categories does Lance Cook - State Farm cover?
They provide services in auto insurance, home insurance, life insurance, renter's insurance, and business insurance categories.
Are there any dental offices near Lance Cook - State Farm Insurance Agent?
Yes, there are several nearby dental offices, including Dr. Straka, DDS, PA, Dr. William F. Straka, and Straka, William F DDS PA, offering general and pediatric dentistry services.
What other medical services are near Lance Cook - State Farm Insurance Agent?
Nearby medical services include Muscles-docs, Carolina Asthma and Allergy Center, Allergy & Asthma Associates, Unifour Podiatry, and branches of Hickory Healthcare.
Can I visit any nearby shops or gift stores when I visit Lance Cook - State Farm?
Yes, Wikes Florist and Gifts and Whitfield's Flowers & More are nearby shops where you can find flowers and gifts.
Are there any legal or real estate services close to Lance Cook - State Farm Insurance Agent?
Yes, nearby legal services include Young, Morphis, Bach & Taylor, LLP and Morphis Law & Mediation. Property management and real estate services nearby include Century 21, Colonial House Apartments, Shook & Tarlton Rentals, Civitas Homes, and Jaysmotos.