Timothy Sawyer - State Farm Insurance Agent

Reviews

• MC

  Maria Christiano

  1 day ago
  5.0
  I recently worked with Kayla at Timothy Sawyer’s State Farm office in Greenville, NC, and I couldn’t be more impressed! After a premium increase with my previous insurer, Kayla helped me secure a new policy that reduced my monthly payment by $58.79. She was extremely professional, friendly, and took the time to clearly explain all the details. Kayla, thank you for making an exceptional, positive impact in my life today by saving me money and through your genuine, knowledgeable representation of State Farm. Timothy ~ KAYLA IS A KEEPER! (I received my quote within 30 minutes of reaching out to State Farm!)
• MH

  Matthew Hardee

  Feb 23, 2026
  5.0
  Just switched my home and auto policies to Timothy Sawyer State Farm. I had outstanding service from Kayla, who quickly provided quotes. She was also able to answer all my questions about cost and coverage. I would highly recommend this business!
• VV

  V. V.

  Feb 11, 2026
  5.0
  Getting renters' insurance was a breeze with Christina, who made sure I got the best coverage for my apartment at a great price. They were incredibly responsive and took the time to answer all my questions without any high-pressure sales tactics. I highly recommend them to any renter looking for a professional, honest agent who makes the whole process stress-free.
• CW

  Cheryl Williams

  Feb 10, 2026
  5.0
  I had a great experience with the reps at State Farm they were very professional and everything was done in a timely manner. I recommend their services to anyone for their insurance needs. Their rating is top 5. Choose State Farm.
• MS

  Marcus Shanks

  Jan 31, 2026
  1.0
  I feel like Christina was very dishonest at worst, very lazy at best, with my situation. I would highly suggest against using this agency. Response to the false information shared by Tim Sawyer: Your response is inaccurate and omits key facts. At the time the policy was purchased, my phone number was confirmed multiple times during the initial call. In addition to my phone number, you also had my email address and my physical mailing address. Despite having multiple valid contact methods, I received no phone calls, no emails, and no mailed correspondence notifying me that the policy was being declined or canceled. I only became aware of this after contacting your company myself weeks later. You also state that a refund was issued. This is false. More than one full calendar month has passed since I requested the refund, and no funds have been received. There is no deposit, no delivered check, and no proof of payment provided. When I was later told that a check had been sent, I explicitly requested written confirmation. No confirmation was provided, and no response was received. I also find it concerning that you chose to disclose underwriting-related information about me in a public forum. Whether a policy was declined, canceled, or otherwise affected by underwriting is not necessary to resolve a billing or refund issue, and your public characterization of this situation is inaccurate. Due to the lack of communication, the inaccurate public statements, and the continued failure to resolve this issue, I have filed a formal complaint with the North Carolina Department of Insurance and submitted all supporting documentation. I am still awaiting the refund owed to me.

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