We are excited to announce that Joshua E. Matthews Insurance Agency merged with First Pioneer Insurance Agency on January 1, 2022. This represents a tremendous opportunity for all of our customers as it will enable us to provide a broader set of services to you. Josh's father, C. Wayne Matthews, is First Pioneer’s current owner. Wayne and Josh will serve as co-owners and Agency Principals of the new agency.
All of our current insurance companies, including Erie Insurance, will be part of the new agency and you will not see any disruption in service. You can expect the same focus, the same great customer service, and the same team that you have come to know. We look forward to working with you in the years to come.
Location
First Pioneer Insurance Agency / Joshua E. Matthews Insurance Agency, Inc.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.