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First Pioneer Insurance Agency / Joshua E. Matthews Insurance Agency, Inc.

About

Insurance AgencyAuto Insurance AgencyHealth Insurance AgencyHome Insurance AgencyLife Insurance Agency
We are excited to announce that Joshua E. Matthews Insurance Agency merged with First Pioneer Insurance Agency on January 1, 2022. This represents a tremendous opportunity for all of our customers as it will enable us to provide a broader set of services to you. Josh's father, C. Wayne Matthews, is First Pioneer’s current owner. Wayne and Josh will serve as co-owners and Agency Principals of the new agency. All of our current insurance companies, including Erie Insurance, will be part of the new agency and you will not see any disruption in service. You can expect the same focus, the same great customer service, and the same team that you have come to know. We look forward to working with you in the years to come.

Location

First Pioneer Insurance Agency / Joshua E. Matthews Insurance Agency, Inc.
2144 Page Road, Durham, NC
27703, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.