Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyBusiness Insurance Service
The mission of our office is to help people manage the risks of everyday life, recover from the unexpected, realize their dreams, and to be the first and preferred choice for all of your North Carolina Insurance needs. We focus on Auto Insurance, Home Insurance, Renters Insurance, and Life Insurance throughout North Carolina, including Raleigh, Cary, Wake Forest, Clayton, Garner, Smithfield, Selma, and Knightdale. License #: NC-3952550
Location
Chad Richards - State Farm Insurance Agent
110 Flowers Crossroads Way, Clayton, NC
27527, United States
Hours
Reviews
4.9
213 reviews
5 stars
202
4 stars
5
3 stars0
2 stars1
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being knowledgeable, responsive, and genuinely caring, with many highlighting individual agents like Brian, Destiny, and Bethany for their exceptional service.
Professionalism
Reviews frequently noted the professionalism and thoroughness of the agents, who took the time to explain policies clearly and address customer concerns without pressure.
Supportive Environment
Many customers felt a strong sense of support and trust from the agency, especially during stressful situations, indicating that the team treats clients like family.
Efficiency
The agency was commended for its quick response times and efficient handling of requests, making the insurance process smooth and hassle-free for clients.
Mixed Experiences
While most feedback was positive, a few customers reported issues with communication and follow-up, suggesting that consistency in service could be improved.
- CRColleen R3 days ago5.0I’ve had an excellent experience with every interaction with this agency. They are prompt, professional, knowledgeable and their prices are competitive. I strongly recommend them for all of your insurance needs!
- NRNicole Rainey6 days ago5.0John was AMAZING, patient and knowledgeable.
- LMLaila MarieNov 11, 20255.0Brian was absolutely amazing! He was super patient and helpful. He accurately assessed my needs and got me the best bang for my buck! I will definitely go back to him for all of my future insurance needs. Thanks again, Brian!
- ESEmily SmailOct 18, 20255.0My husband and I had a great experience working with Brian and his team! He was quick to respond, informative, and easy to work with. We’re excited to be part of State Farm!
- NMNichole MacBrideOct 17, 20255.0Kerry was very helpful in answering my 21 questions about insurance, adding/subtracing coverage. Took the time to make sure I was well informed. Thanks!
Frequently Asked Questions About Chad Richards - State Farm Insurance Agent
What types of insurance does Chad Richards - State Farm Insurance Agent offer?
They offer Auto Insurance, Home Insurance, Life Insurance, Renter's Insurance, and Business Insurance.
Where is Chad Richards - State Farm Insurance Agent located?
The office is located at 110 Flowers Crossroads Way, Ste 102, Clayton, NC 27527.
What are the office hours for Chad Richards - State Farm Insurance Agent?
The office is open Monday to Wednesday and Friday from 9:00 AM to 5:00 PM, and Thursday from 9:00 AM to 5:30 PM. It is closed on Saturdays and Sundays.
How can I contact Chad Richards - State Farm Insurance Agent by phone?
You can call them at +1 919-359-2941.
Which payment methods are accepted at Chad Richards - State Farm Insurance Agent?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Chad Richards - State Farm Insurance Agent licensed to operate in North Carolina?
Yes, the license number is NC-3952550, and they serve multiple areas in North Carolina including Raleigh, Cary, Wake Forest, Clayton, and others.
What is the mission of Chad Richards - State Farm Insurance Agent?
Their mission is to help people manage the risks of everyday life, recover from the unexpected, realize their dreams, and to be the first and preferred choice for all North Carolina Insurance needs.
Are there any nearby real estate agents around Chad Richards - State Farm Insurance Agent?
Yes, nearby you can find several real estate agents including Carmen D'Amore sells homes, Isis Real Estate, Deion McIntyre - Realtor HPW Coldwell Banker, Derek Williams - Realtor - Coldwell Banker HPW, and Christy Mangum among others.
What nearby dining options are available close to Chad Richards - State Farm Insurance Agent?
You can enjoy meals at nearby restaurants like La Cucina Italiana, a pizza and Italian restaurant, and Asia Cafe, which offers Chinese cuisine and café options.
What amenities are available near Chad Richards - State Farm Insurance Agent for after work relaxation?
Nearby amenities include Elements Massage for massage and skincare services, La Vie Nails for nail and beauty treatments, and Starbucks for coffee and refreshments.