Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyBusiness Insurance Service
The mission of our office is to help people manage the risks of everyday life, recover from the unexpected, realize their dreams, and to be the first and preferred choice for all of your North Carolina Insurance needs. We focus on Auto Insurance, Home Insurance, Renters Insurance, and Life Insurance throughout North Carolina, including Raleigh, Cary, Wake Forest, Clayton, Garner, Smithfield, Selma, and Knightdale. License #: NC-3952550
Location
Chad Richards - State Farm Insurance Agent
110 Flowers Crossroads Way, Clayton, NC
27527, United States
Hours
Reviews
4.9
218 reviews
5 stars
207
4 stars
5
3 stars0
2 stars1
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of agents like Brian, Destiny, and Bethany for their exceptional service.
Professionalism
The team demonstrated a high level of professionalism, with agents taking the time to explain policies clearly and addressing customer needs promptly.
Trustworthiness
Many reviews highlighted the agency's commitment to customer care and trust, especially during claims processes, reinforcing their reputation as a reliable insurance provider.
Responsiveness
Customers appreciated the quick response times and the agency's ability to handle inquiries and issues efficiently.
Overall Satisfaction
Overall, clients expressed high satisfaction with their experiences, often recommending the agency to others and noting a sense of being treated like family.
- PMPaul Monn4 days ago5.0Jon is excellent. Any issues or problems I have he always help me solve them. It is always nice to get help when u need them. Thank you Jon and statefarm.
- GMGail MooneyDec 8, 20255.0Fantastic people! From insurance to investment planning - they're on the job and ready to serve. Patient, kind and and informed, this team has our back all the way! Special shout out to Patty Gardner for her follow through in guiding us through a financial plan for our first years of retirement.
- JSJala SpruillDec 5, 20255.0Chad Richards’ State Farm office was amazing! I had a complicated situation with my previous insurance and they helped me get everything sorted out quickly and clearly. Brian walked me through every step, answered all my questions, and made sure I fully understood my policy. The customer service was friendly, patient, and super professional. I really appreciate how smoothly the whole process went — they made switching over easy and stress-free. I definitely recommend this office to anyone looking for reliable insurance and great customer care!
- CRColleen RNov 20, 20255.0I’ve had an excellent experience with every interaction with this agency. They are prompt, professional, knowledgeable and their prices are competitive. I strongly recommend them for all of your insurance needs!
- LMLaila MarieNov 11, 20255.0Brian was absolutely amazing! He was super patient and helpful. He accurately assessed my needs and got me the best bang for my buck! I will definitely go back to him for all of my future insurance needs. Thanks again, Brian!
Frequently Asked Questions About Chad Richards - State Farm Insurance Agent
What types of insurance does Chad Richards - State Farm Insurance Agent offer?
They offer Auto Insurance, Home Insurance, Life Insurance, Renter's Insurance, and Business Insurance.
Where is Chad Richards - State Farm Insurance Agent located?
The office is located at 110 Flowers Crossroads Way, Ste 102, Clayton, NC 27527.
What are the office hours for Chad Richards - State Farm Insurance Agent?
The office is open Monday to Wednesday and Friday from 9:00 AM to 5:00 PM, and Thursday from 9:00 AM to 5:30 PM. It is closed on Saturdays and Sundays.
How can I contact Chad Richards - State Farm Insurance Agent by phone?
You can call them at +1 919-359-2941.
Which payment methods are accepted at Chad Richards - State Farm Insurance Agent?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Chad Richards - State Farm Insurance Agent licensed to operate in North Carolina?
Yes, the license number is NC-3952550, and they serve multiple areas in North Carolina including Raleigh, Cary, Wake Forest, Clayton, and others.
What is the mission of Chad Richards - State Farm Insurance Agent?
Their mission is to help people manage the risks of everyday life, recover from the unexpected, realize their dreams, and to be the first and preferred choice for all North Carolina Insurance needs.
Are there any nearby real estate agents around Chad Richards - State Farm Insurance Agent?
Yes, nearby you can find several real estate agents including Carmen D'Amore sells homes, Isis Real Estate, Deion McIntyre - Realtor HPW Coldwell Banker, Derek Williams - Realtor - Coldwell Banker HPW, and Christy Mangum among others.
What nearby dining options are available close to Chad Richards - State Farm Insurance Agent?
You can enjoy meals at nearby restaurants like La Cucina Italiana, a pizza and Italian restaurant, and Asia Cafe, which offers Chinese cuisine and café options.
What amenities are available near Chad Richards - State Farm Insurance Agent for after work relaxation?
Nearby amenities include Elements Massage for massage and skincare services, La Vie Nails for nail and beauty treatments, and Starbucks for coffee and refreshments.