Brand Certified
Sarah Pessetto - State Farm Insurance Agent
4.9(144 reviews)
Certified by Sarah Pessetto - State Farm Insurance Agent • Apr 26, 2026
Business Details
7845 Colony Road, Charlotte, NC
28226, United States
Certified by Sarah Pessetto - State Farm Insurance Agent • Apr 26, 2026
(704) 541-9999
Certified by Sarah Pessetto - State Farm Insurance Agent • Apr 26, 2026
https://www.sarahpessetto.com
Certified by Sarah Pessetto - State Farm Insurance Agent • Apr 26, 2026
About
Certified by Sarah Pessetto - State Farm Insurance Agent • Apr 26, 2026
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
NC-8492407 Our goal is to be the first choice for insurance and financial services in the Charlotte Metro area. We strive to provide proficient, knowledgeable and friendly service to all of our customers while continuing to sharpen our industry skills, adapt to our changing environment and by setting a standard for individual annual reviews. We are happy to provide Mecklenburg county with auto insurance, life insurance, homeowner’s insurance, renter’s insurance, business insurance and much more.
Location
Certified by Sarah Pessetto - State Farm Insurance Agent • Apr 26, 2026
Sarah Pessetto - State Farm Insurance Agent
7845 Colony Road, Charlotte, NC
28226, United States
Hours
Certified by Sarah Pessetto - State Farm Insurance Agent • Apr 26, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 4:00 PM
SaturdayClosed
SundayClosed
5/25/20269:00 AM - 5:00 PM
7/3/20269:00 AM - 4:00 PM
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 4:00 PM
1/1/20279:00 AM - 4:00 PM
Reviews
4.9
144 reviews
5 stars
141
4 stars1
3 stars0
2 stars0
1 star2
- TMTiffany MelenzioFeb 25, 20265.0Sarah Pessetto is an absolute angel. I stopped by this office thinking they were selling Girl Scout cookies — turns out they were for customers (oops 😅). I’m insured through another State Farm agent and have been a loyal State Farm customer for 5+ years. Sarah was incredibly kind and gave me a box anyway. What really stood out to me was her genuine consideration. Sarah greeted me immediately and didn’t have to go out of her way, but she chose to— that says everything about the kind of agent she is: thoughtful, welcoming, and attentive. You can tell she takes pride in what she does and truly cares about the people she serves. When you’re trusting someone with your coverage, you want a person who is thoughtful, capable, and puts clients first — and she embodies all of that. I highly recommend stopping by her office. Thank you again for your kindness!
- ELEdeismi LozanoDec 1, 20255.0⭐️⭐️⭐️⭐️⭐️ Averi Dunning has been absolutely wonderful to work with! She is incredibly kind, patient, and truly goes above and beyond to make sure everything is taken care of. Her professionalism shines through in every interaction, and she makes the entire process feel easy and stress-free. I’m so grateful for her help and highly recommend her to anyone looking for someone who genuinely cares and delivers excellent service!
- MFMichael FrenchFeb 6, 20255.0Chris Taylor real easy to talk to about the many different questions I had about different insurance plans while I'm contemplating my options thank you Chris for the advice.
- AHAngela HarrisOct 11, 20245.0Hats off to Sarah Pessetto at Sarah Pessetto State Farm. Working with her team has been a walk in the park. They are knowledgeable and friendly and take the time to not only answer my questions but understand my needs to make sure I’m getting the best coverage. I highly recommend them to anyone looking to upgrade their insurance experience to a customer first agency!
- MBMelina BurkellAug 2, 20235.0Sarah Highfill is very kind and helpful! Definitely recommend for all insurance needs!
Frequently Asked Questions About Sarah Pessetto - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Sarah Pessetto - State Farm Insurance Agent?
No, quotes provided online are free of charge.
What payment methods are accepted at Sarah Pessetto - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your billing and payment information by logging into your account through the Digital Pay Payment Center link using your User ID and password.
What are the office hours for Sarah Pessetto - State Farm Insurance Agent?
Office hours are Monday through Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 4:00 PM; the office is closed on weekends and certain holidays.
Which types of insurance services are offered?
They offer a variety of insurance products including auto, life, homeowners, renters, motorcycle, property, boat, pet, and business insurance.
Can I use a mobile app to manage my insurance and banking accounts?
Yes, the State Farm mobile app allows you to manage accounts, get roadside assistance, file claims, and more.
What nearby real estate agencies are located near Sarah Pessetto - State Farm Insurance Agent?
Nearby real estate agencies include Kay Group Properties, Carolina Peacock Realty, AriNasDa Realty Co., and Everlong Residential.
Are there nearby services that can assist with shipping or printing needs?
Yes, The UPS Store 4568 nearby provides printing, packing, and shipping services which can be useful for your insurance documents.
Where can I find nearby coffee shops or places to relax before or after visiting the insurance agency?
Nearby coffee spots include Dunkin' and Starbucks, great places to relax or prepare for your insurance visit.
If I have questions about billing or payments, who should I contact?
You should contact your agent for questions about bills, payments, or Renewal Coverage Offers. The agent's phone number and email are available on your bill's details page.
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