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Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
NC-6555375
State Farm's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. You're a neighbor not a number. When you're in my office, you'll receive the finest in personal insurance service. We answer calls personally and use voice mail as back up. We also have 24 hour Good Neighbor service to take care of policy changes or claims, 24 hours per day, 365 days per year. Focusing on auto insurance in Charlotte, North Carolina.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Tom Harman - State Farm Insurance Agent
7825 Ballantyne Commons Pkwy, Charlotte, NC
28277, United States
Hours
Reviews
5.0
181 reviews
5 stars
177
4 stars2
3 stars1
2 stars1
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional, with many highlighting specific agents like Shelby, Dawn, and Mark for their exceptional service.
Expertise
Reviewers noted the agents' knowledge and ability to explain insurance policies clearly, making the process easy to understand for clients.
Efficiency
Many customers appreciated the quick turnaround times and prompt responses from the agency, often mentioning how fast their insurance needs were addressed.
Long-term Relationships
Numerous reviews indicated that customers have been with the agency for many years, emphasizing trust and satisfaction with the service provided over time.
Personalized Care
Clients felt valued and cared for, with agents taking the time to understand their individual needs and providing tailored solutions.
- BSBarbara SandsNov 1, 20255.0It is always a pleasure contacting Tom Harman's office. His representatives are knowledgeable and friendly each time.
- AGAME GROUPOct 30, 20255.0Dawn made getting new auto insurance painless! She took great care of my daughters and explained everything clearly. Super easy to work with!
- ATAvrie TorresSep 24, 20255.0I had the best experience speaking with Shelby. She was patient, understanding and very knowledgeable. When she didn’t know the answer she was willing to go above and beyond to assist me. Highly recommend!!
- APAlan PrivetteAug 29, 20255.0I am currently 78 years old and have been a State Farm customer since I was 16, just old enough to drive. I called to ask for advice on liability on my property. I was not adding or reducing any services. I got the advice that I needed. State Farm is indeed a good neighbor.
- NLNancy LaddAug 8, 20255.0This agency and employees provided excellent service and quality professional care for our insurance needs for over 30 years.
Frequently Asked Questions About Tom Harman - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Tom Harman - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted by Tom Harman - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link on our website to log in with your User ID and password to view your billing and payment information.
What should I do if I have questions about billing or payments?
Please contact your agent directly. Your agent's phone number and email are available on the details page of your bill.
What coverage does Emergency Roadside Service include?
Emergency Roadside Service covers towing to the nearest repair facility, delivery of gas, oil, a battery, or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the business hours for Tom Harman - State Farm Insurance Agent?
We are open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Can I manage my insurance and banking accounts using a mobile app?
Yes, our mobile app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
Are there any nearby healthcare facilities near Tom Harman - State Farm Insurance Agent?
Yes, nearby healthcare facilities include Atrium Health Physical Therapy Ballantyne, Novant Health, and Carolinas Rehabilitation - Ballantyne, which could be convenient if you need medical services before or after a visit.
What financial services are available near Tom Harman's office?
Nearby financial services include Edward Jones - Financial Advisor: Jeremy D Toole and Edward Jones - Financial Advisor: Rock Williams, perfect for comprehensive financial planning alongside your insurance needs.
Are there any nearby businesses that can assist with real estate or mortgage services?
Yes, nearby options include Joan Goode, Realtor at Dickens Mitchener, Megan Despard, Realtor with Dickens Mitchener, Lisa Whetstone, Realtor at Dickens Mitchener, and Union Home Mortgage, which can help you with property buying or financing needs.