Brand Certified
Mary Elizabeth Burgess - State Farm Insurance Agent
5.0(83 reviews)
Certified by Mary Elizabeth Burgess - State Farm Insurance Agent • Mar 01, 2026
Business Details
8829 Arbor Creek Drive, Charlotte, NC
28269, United States
Certified by Mary Elizabeth Burgess - State Farm Insurance Agent • Mar 01, 2026
(704) 323-8443
Certified by Mary Elizabeth Burgess - State Farm Insurance Agent • Mar 01, 2026
https://www.protectingthecarolinas.com
Certified by Mary Elizabeth Burgess - State Farm Insurance Agent • Mar 01, 2026
About
Certified by Mary Elizabeth Burgess - State Farm Insurance Agent • Mar 01, 2026
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
NC-3417517
Serving Insurance needs throughout the Carolinas including Charlotte, Highland Creek, Huntersville, Skybrook, Cornelius, Lake Norman, Concord, and more since 2006. We provide quality Insurance services for State Farm Auto Insurance, Home Insurance, Renters Insurance, Life Insurance, and Commercial Insurance as well as Financial Services. Our mission is to create and preserve strong relationships with community neighbors by helping you protect the assets you value most through our honesty, integrity, and superior service.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Certified by Mary Elizabeth Burgess - State Farm Insurance Agent • Mar 01, 2026
Mary Elizabeth Burgess - State Farm Insurance Agent
8829 Arbor Creek Drive, Charlotte, NC
28269, United States
Hours
Certified by Mary Elizabeth Burgess - State Farm Insurance Agent • Mar 01, 2026
Reviews
5.0
83 reviews
5 stars
82
4 stars0
3 stars0
2 stars1
1 star0
- RCRonald CaseyFeb 26, 20265.0I must start by saying it was a absolute pleasure speaking with Brittany today.I feel really blessed to come in contact with this office. If I could I would rate my experience 10 stars.Thanks for being patient, understanding and so caring, making sure I was 100 percent satisfied before agreeing to anything. Very excited to join the State Farm family and even more excited to have such a caring insurance team! Burgess State Farm is the only way to go!
- CJCarlos JohnsonFeb 17, 20265.0I grew up in a time where businesses weren't just located in your community they were apart of the community. This is one of the first times where I've walked into a local business and I felt like I was back home. It felt like everyone in the office were a part of the community. Miss Janice was there today to really answer some simple questions but she went over and beyond what I was asking for. Thanks for making me feel at home
- NNNikitaJan 30, 20265.0Just wanted to let everyone know that Joshua is amazing and very helpful. He took the time to help me with no problems. Thanks again Joshua!
- CGChris GilesJan 28, 20265.0All the details of my policy were discussed with me with recommendations where some money could be saved. They ask about additional policies but aren't pushy if you decline, which I appreciate. Always professional and courteous.
- SGShannon GonzalezSep 11, 20255.0Jessica T. has been an absolute pleasure to work with! She is quick and efficient. As a commercial client, I have a lot of requests that are sent to her almost daily and she is fast in getting each and every one of these out in a timely manner. Insurance can be hard but Jessica T and Mary Burgess State Farm has made the process easy to understand!
Frequently Asked Questions About Mary Elizabeth Burgess - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use at Mary Elizabeth Burgess - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
What are the office hours?
Our office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends and major holidays such as Thanksgiving, Christmas, and New Year's Day.
Can I manage my billing and payments online?
Yes, you can access your online billing and payment information via the Digital Pay Payment Center by logging in with your User ID and password.
Does the office offer services in languages other than English?
Yes, services are offered in both English and Spanish to accommodate our diverse clients.
What types of insurance products are available?
We offer a variety of insurance products including auto, life, homeowners, renters, motorcycle, property, boat, pet, and business insurance.
Is it possible to set up an appointment online?
Yes, we offer online appointments for your convenience along with onsite services.
What nearby places can I visit before or after my appointment?
You can visit A La Mode Dessert & Ice Cream for a sweet treat, shop at Shops At Eastfield Village, or enjoy local art at The Corner art gallery and concert venue.
Are there nearby services that complement my visit to the insurance agent?
Yes, nearby services include beauty and spa salons such as Lavish Hair Spa & Boutique and Relax Nail Spa where you can relax or freshen up before or after your visit.
How can nearby businesses like ACE Restoration Pros Inc. assist me as a customer?
ACE Restoration Pros Inc., specializing in roofing and damage restoration, can assist you with property repairs which complements insurance claims handled by our agency.
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