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NC-3199902 The David Stroman State Farm office has been assisting State Farm Charlotte, NC customers since 2001. We can also assist our SC neighbors! Our office can help with auto insurance, home insurance, renters insurance, life insurance, business insurance, and much more. When the unfortunate incidents occur, we pledge to be there to assist you through the good & the bad.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
David Stroman - State Farm Insurance Agent
1230 West Morehead St., Charlotte, NC
28208, United States
Hours
Reviews
4.7
308 reviews
5 stars
280
4 stars
5
3 stars3
2 stars2
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of agents like Tyrus, Lola, and Katie, highlighting their ability to resolve issues efficiently.
Communication Issues
Several reviews pointed out inconsistencies and lack of communication from the office, with some customers feeling misinformed or neglected.
Positive Experiences
Numerous customers shared positive experiences, particularly with agents who went above and beyond to assist them, leading to high satisfaction.
Billing Problems
A recurring theme was billing issues, with complaints about incorrect charges and lack of responsiveness regarding policy cancellations.
Mixed Reviews
While many customers had great experiences, there were also significant complaints about service quality and communication, indicating a divide in customer satisfaction.
- KCKenneth Crowder3 days ago5.0I recently had the pleasure of working with Tyrus at State Farm, and I couldn't be more satisfied with the service he provided. Tyrus demonstrated exceptional knowledge of insurance products and took the time to tailor a policy that met my specific needs. His communication skills were outstanding; he made complex concepts easy to understand and was always available to answer my questions. Tyrus also showed genuine care for his clients, ensuring I felt supported throughout the entire process. I highly recommend Tyrus to anyone looking for a reliable and professional insurance agent!
- MMMslgb13 days ago5.0Couldn’t have asked for a better customer service experience! If you are looking to secure insurance, definitely contact Tyrus Baytops. He is A number one!
- TFTNO FaceEntShow4 days ago5.0thanks Tyrus for helping with my insurance
- AAApril Alcorta4 days ago5.0Tyrus was super helpful getting a quote for my car insurance!
- ACAshley CrawfordNov 13, 20255.0Ms. Lola was very patient with me even though I was getting a bit flustered about my policy. She did help me get everything straightened out. Thank you all!
Frequently Asked Questions About David Stroman - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online at David Stroman - State Farm?
No, you do not have to pay for a quote online. David Stroman - State Farm offers free quotes.
What payment methods are accepted at David Stroman - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link on their website, enter your User ID and password to log in, then you can view your billing and payment details.
Can I change my insurance coverages online with David Stroman - State Farm?
Yes, you can request changes to your coverages online; the changes will be forwarded to your agent for processing.
What types of insurance does David Stroman - State Farm Insurance Agent offer?
They offer auto, life, homeowners, renters, motorcycle, property, boat, pet, and business insurance.
What are the office hours for David Stroman - State Farm Insurance Agent?
The office is open Monday to Thursday from 8:30 AM to 5:30 PM, and Friday from 8:30 AM to 5:00 PM. The office is closed on weekends and certain holidays.
Does David Stroman - State Farm offer services in languages other than English?
Yes, they provide services in both English and Spanish.
Can I book an appointment online with David Stroman - State Farm Insurance Agent?
Yes, online appointments are available.
What nearby places can I visit before or after my appointment at David Stroman - State Farm?
You can visit Boo Boo, a nearby cafe and coffee shop, or CLT Loft, which is a women's clothing store and concert venue.
Is there a nearby insurance agency close to David Stroman - State Farm Insurance Agent?
Yes, Goosehead Insurance and Hutch Ham Agency are nearby insurance agencies you might consider.
Are there any local services related to real estate near David Stroman - State Farm?
Yes, SL Home Group and SouthEast Commercial Real Estate Group, Inc. are nearby real estate service providers.