Certified by Benjamin Helbein: Allstate Insurance • Mar 01, 2026
Reviews
4.4
427 reviews
5 stars
301
4 stars
66
3 stars
17
2 stars
10
1 star
16
TT
T
Oct 20, 2025
5.0
I had a great experience working with Benjamin. I had home insurance with another company and Benjamin quoted me something comparable in coverage but slightly less expensive. When I called him, I verbally accepted his quote, but that's when he started asking deeper questions about what exactly I am liable for (townhouse with an HOA that has it's own master insurance policy). After doing a lot of digging, he discovered that it turns out I had the wrong type of policy - the HOA insurance covers the roof, exterior, and some of the interior, so I don't need as much coverage as I was paying for with the previous company. He clearly and patiently explained the difference in policies and ended up saving me a ton of money while also making sure I have the coverage I need. Highly recommend!
JD
Julie D
Dec 15, 2023
2.0
The agent, Mr Helbein, is decent to work with. His assistant Patricia (I think was her name) not so much. I had the most insanely frustrating experience dealing with her on the phone once when I was wanting to get in touch with our agent. It honestly would have been easier working with a robot. She was as far to the opposite of helpful as an individual could get. I don’t know how she is employed there!?
PK
Pani Kandyala
Feb 21, 2022
5.0
Benjamin gives best policy at lower premium.
YR
youssef rachid
Feb 1, 2021
1.0
Bad and terrible customer service skills 😒 😪 ,thats not how u treat customer specialty when they paid
JW
Jay Walker
Jun 20, 2015
5.0
This review is for Benjamin Helbein. I'm not sure about all of these negative reviews, all I know is that when me and my Fiance first came in to work with Benjamin he gave us an excellent rate (better then the call center) and better than Geico. He was super friendly, and personable, (loved his dog Miles!), And I would definitely recommend him again. It was an absolute pleasure working with him!
Frequently Asked Questions About Benjamin Helbein: Allstate Insurance
What are the regular business hours for Benjamin Helbein: Allstate Insurance?
The agency is open Monday through Thursday from 9:00 AM to 6:00 PM, and on Friday from 8:30 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Does Benjamin Helbein: Allstate Insurance offer services on Saturdays?
No, the agency is closed on Saturdays as well as Sundays.
How can I book an appointment with Benjamin Helbein: Allstate Insurance?
You can book an appointment online via their reservation URL: https://agents.allstate.com/benjamin-helbein-charlotte-nc.html?section=appointment
What types of insurance products does Benjamin Helbein: Allstate Insurance provide?
They offer a variety of insurance products including auto, home, business, motorcycle, boat, condo, landlord dwelling, umbrella, and life insurance as well as financial services.
Where is Benjamin Helbein: Allstate Insurance located?
The office is located at 401 East Blvd, Suite 200, Charlotte, NC, 28203, United States.
What is the best way to contact Benjamin Helbein: Allstate Insurance?
You can contact the agency by phone at +1 704-714-7520 or via email at BHelbein@allstate.com.
Does Benjamin Helbein: Allstate Insurance offer online appointments?
Yes, they offer online appointment bookings through their website.
Are there legal services near Benjamin Helbein: Allstate Insurance if I need assistance?
Yes, there are several law firms nearby such as WC Lawyers of Charlotte, Remington & Dixon, PLLC, Lane Law, PLLC, Garella Law, P.C., and Erin Patterson Law that provide various legal services.
Can I visit a wellness spa before or after my visit to Benjamin Helbein: Allstate Insurance?
Yes, Synergi Wellness Spa is located nearby and offers holistic and beauty spa services that you can enjoy before or after your visit.
Are there any recreational rental services close to Benjamin Helbein: Allstate Insurance?
Yes, Carolina Knockerball is a nearby rental service where you can enjoy recreational activities around the area.
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