Benjamin Helbein: Allstate Insurance

Reviews

• TT

  T

  Oct 20, 2025
  5.0
  I had a great experience working with Benjamin. I had home insurance with another company and Benjamin quoted me something comparable in coverage but slightly less expensive. When I called him, I verbally accepted his quote, but that's when he started asking deeper questions about what exactly I am liable for (townhouse with an HOA that has it's own master insurance policy). After doing a lot of digging, he discovered that it turns out I had the wrong type of policy - the HOA insurance covers the roof, exterior, and some of the interior, so I don't need as much coverage as I was paying for with the previous company. He clearly and patiently explained the difference in policies and ended up saving me a ton of money while also making sure I have the coverage I need. Highly recommend!
• AG

  annelise g

  Aug 6, 2021
  3.0
  We had Benjamin Hellbein for auto insurance for several years, and for the majority of that time we were satisfied with the service. However, this summer we moved out of state, and Benjamin was unprofessional throughout the entire process. He took weeks to respond to email beforehand, and when we asked for assistance with straightening out our NC policy after the move, he was super rude. I completely get that this is a business and his time is valuable, but some of the comments he made were uncalled for. Judging from other reviews, this is the rule rather than the exception. Again, for most of the time the service was fine. But if you ever need to switch insurance or make a move out of state...you can count on an unnecessarily unpleasant experience.
• SV

  sreekumar velupula

  Jul 9, 2020
  5.0
  Benjamin is having great knowledge on varies Insurance products and his experience helped me to choose right insurance for my Car and Home. I definitely recommend Benjamin for Auto & Home Insurance.
• MR

  Mauro Robbe

  Jul 8, 2016
  5.0
  Definitely the nicest and more professional insurance agent I ever had!!

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