Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance Agency
Serving the auto and homeowners insurance needs of Charlotte, North Carolina since 2019. Our team provides quality insurance services while recognizing State Farm customer needs for auto insurance, renters insurance, home insurance, condo insurance, life insurance, health insurance and business insurance. Our team works hard to provide quality and friendly customer service. Call in or stop in for a free insurance quote. License #: NC-3001508668, SC-3001543716
Location
Ashley King - State Farm Insurance Agent
16045 Johnston Rd, Charlotte, NC
28277, United States
Hours
Reviews
5.0
630 reviews
5 stars
623
4 stars1
3 stars0
2 stars0
1 star6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and responsive, with many specific mentions of agents like Stephanie, Ena, and Bethany.
Knowledgeable Staff
Reviewers highlighted the agents' expertise and ability to explain policies clearly, making the insurance process easier and less stressful.
Efficient Processes
Many customers noted the quick and hassle-free service they received, particularly in setting up policies and handling claims.
Positive Experiences
Overall, customers expressed high satisfaction with their experiences, recommending the agency for its excellent service and support.
- SSSahil3 days ago5.0Can’t say enough great things about this company, especially Bethany. She is incredibly responsive, genuinely customer-oriented, and consistently delivers phenomenal service. Every interaction feels personal and handled with care and urgency. I have complete confidence in this team and happy to be in business with them.
- MAMichael Arellano5 days ago5.0Stephanie was amazing, super sweet and very helpful, she helped my and my dad get everything situated and because of her I was able to get my license, definitely recommend this place and her 10/10
- CCCiara Collins6 days ago5.0Mrs. Stephanie Thomas assisted me with transferring my car insurance from one state to another. She was exceptionally professional, kind, and thorough in explaining all details of the available plans. I am very grateful for her support, as she made the transition seamless and stress free. If you are in the market for car insurance, I highly recommend State Farm Insurance and working with Stephanie Thomas. Thank you again, Stephanie!!!! You are amazing.
- JSJames SextonJan 5, 20265.0Bethany assisted me and was always kind and helpful whenever I contacted her. I truly appreciate her assistance and her willingness to go the extra mile to help.
- LHLarica HendersonJan 2, 20265.0Ena was very delightful to work with. She assisted me with my home and auto insurance. Made the process very easy and pleasant. I’ll be happy to be dealing with this particular office of Statefarm. Again, Thank You Ena for all your help!!😊