Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
NC-13634306
Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We focus on Auto Insurance, Home Insurance, Renters Insurance, Life Insurance and Business Insurance throughout Belmont, NC including Concord, Charlotte, Gastonia, and Mount Holly, NC. Our success is built on a foundation of shared values, quality service, relationships and integrity.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Chandler Hahn - State Farm Insurance Agent
5938 W Wilkinson Blvd, Belmont, NC
28012, United States
Hours
Reviews
4.8
269 reviews
5 stars
252
4 stars
6
3 stars1
2 stars2
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by the team, highlighting their patience, professionalism, and willingness to answer questions.
Knowledgeable Staff
Many reviews noted the staff's extensive knowledge about insurance policies, which helped customers feel informed and confident in their decisions.
Smooth Process
Customers appreciated the seamless and efficient process of switching to State Farm, often mentioning how easy it was to set up new policies.
Cost Savings
Several customers reported significant savings on their insurance premiums after switching to State Farm, often highlighting better rates compared to previous providers.
Follow-Up Care
The team was commended for their follow-up calls to ensure customer satisfaction and address any further questions, enhancing the overall customer experience.
- GEGeniece EvansNov 14, 20255.0Shoutout to Scott for making my transfer process painless even though my teenage son is now a licensed driver…IYKYK! He was awesome. Another super shoutout to Taylor for the follow up calls to make sure everything was going smoothly and to answer any questions I had! If you need Top Tier customer service and support, you need them and State Farm in your life!!!
- KJKesha JonesNov 7, 20255.0Taylor Hinson was very sweet very knowledgeable and helpful. She helped me save almost 100$ switching over from my previous company to State Farm. She was patient with me as I originally talked to her back in June and just now made the switch today. I appreciate her being so considerate and thoughtful to even remember me. You can tell this branch cares. I stand behind them 100%
- MSMarcus SpannNov 5, 20255.0Today Courtney was amazing she made sure that everything on my account was updated and I appreciate that so much. Any that needed to be updated Courtney broke everything down for me to understand. Hands down the best insurance company I ever dealt with.
- KAKarla AliceaNov 5, 20255.0Best customer service! Taylor and Scott have been so patient with all my question and they have the most professional way of speaking. Not once did I feel like my million questions annoyed them! They want you to understand your policies too! Thank youuu to the team !!
- TSTimothy SigmonOct 23, 20255.0Courtney hosted our 22OCT2025 insurance services discussion. She was extremely pleasant, friendly, and quite knowledgeable concerning our needs and questions. Courtney kept our discussion focused and on track and was thorough. My wife and I appreciated her insight and efforts to get our insurance needs aligned with our current life stage. I would highly recommend this insurance agent. Thank you Courtney, you represent State Farm very well.
Frequently Asked Questions About Chandler Hahn - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online?
No, the insurance agent offers free quotes online without any payment required.
What payment methods are accepted at Chandler Hahn - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link on their website. Enter your User ID and password to login and view your billing and payment details.
Who should I contact if I have questions about billing or payments?
You should contact your insurance agent. Their phone number and email are available on the details page of your bill.
What insurance products are available at Chandler Hahn - State Farm?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business insurance.
What are the business hours of Chandler Hahn - State Farm Insurance Agent?
They are open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Is it possible to manage my insurance policies using a mobile app?
Yes, their mobile app helps you manage insurance and banking accounts, get roadside assistance, file claims, and more.
Can I complete my insurance purchase entirely online without an agent?
No, an agent is necessary to complete the process. If you do not have an agent, one will be assigned to you.
What nearby automotive services could I visit when coming to Chandler Hahn Insurance?
Nearby, you can visit automotive services such as Corona Tires 2, Wheel Werks, Marvelous Motors, and Griffin Tire & Auto for tire and automotive repairs.
Are there dining options close to the insurance agency?
Yes, nearby dining options include Top Taste Grill, which offers Caribbean cuisine and burgers, as well as Buddy's BBQ for barbecue lovers.
What attractions or community spots are near Chandler Hahn - State Farm Insurance Agent?
You can explore Haven of Cramerton, a historical landmark nearby, or visit Stuart W Cramer High School if interested in local education centers.