Happily living in and servicing Apex customers since 2007, My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat and more.
Glenn Slifker is unprofessional, rude, and a dishonest agent.
What should have been a simple process of getting a quote turned into a complete nightmare involving dishonesty, extreme rudeness, and a total lack of professionalism.
Here is a summary of the negative experience:
1. Policy Created Against Wishes:
After receiving a quote, both Glenn and his colleague Mark were explicitly notified that the policy was not wanted. Despite this clear refusal, they initiated the policy anyway, leading to unnecessary billing issues and subsequent excuses regarding the difficulty of correction. This conduct is both dishonest and unethical.
Miraculously after I contacted him by phone after he sent me an email for him to “look into the issue” he was able to cancel the policy so I’m not sure what their was to look into other than to simply cancel it as I stated I wasn’t proceeding last week Wednesday as indicated in the provided photo.
2. Inappropriate Use of Personal Issues as an Excuse:
When attempting to resolve the unauthorized policy issue, Glenn was unreachable. When a response was finally received, "personal life issues" were cited as an excuse for the inability to communicate or manage business responsibilities. Business matters should be handled professionally. If an agent is unable to perform their duties, a colleague should be assigned or someone else put in charge; customers should not be left without resolution. Business is business!
3. Repeatedly Hung Up and Avoids Accountability:
Glenn was incredibly rude throughout the interactions after he was made aware of the decision not to proceed with the policy. He ended calls prematurely on more than one occasion when the issues were being addressed.
Additionally, Glenn deliberately avoids stating his name when answering agency calls, apparently to evade accountability or contact from clients with issues.
In Conclusion:
Glenn Slifker demonstrates a lack of respect for customers and professional boundaries. This behavior reflects poorly on the company he represents. It is strongly recommended to utilize a different, professional agent who values clients and conducts business ethically.
KR
Kendy Roth
Jun 16, 2023
5.0
Glenn and his staff are amazing and were very hel[pful and caring when my car did on HWY 29 and helped me to be safe until the tow truck got there. Thank you so much
JH
jim heil
Apr 11, 2016
5.0
Glenn's staff is very professional they lowered my rates and made the change smooth
Frequently Asked Questions About Glenn Slifker: Allstate Insurance
What services does Glenn Slifker: Allstate Insurance offer?
They provide insurance services including auto, home, life, boat, business, motorcycle, and renters insurance, as well as retirement and college savings plans.
Where is Glenn Slifker: Allstate Insurance located?
They are located at 412 E Williams St, Apex, NC 27502, US.
What are the regular business hours for Glenn Slifker: Allstate Insurance?
Their regular business hours are Monday through Friday from 8:30 AM to 5:00 PM. They are closed on Saturdays and Sundays.
Does Glenn Slifker: Allstate Insurance offer online appointment booking?
Yes, they offer online appointments that can be booked through their website.
How can I contact Glenn Slifker: Allstate Insurance?
You can contact them via phone at +1 919-362-5140 or email at GlennSlifker@allstate.com.
What accolades or associations does Glenn Slifker: Allstate Insurance have?
They have earned distinctions such as the Honor Ring for 5 years and membership in several industry conferences including the Chairman's Inner Circle and President's Conference.
Which languages are supported by Glenn Slifker: Allstate Insurance?
They provide services in English.
Are there other insurance agencies near Glenn Slifker: Allstate Insurance?
Yes, nearby insurance agencies include Amy Williams - State Farm Insurance Agent and Nationwide Insurance: Walker Insurance Group, Inc., which can provide additional options for insurance needs.
What health services are nearby Glenn Slifker: Allstate Insurance?
Nearby health-related services include Dr. Pezdek Dentistry, Apex Medical Center, and Anti Aging & Aesthetic Medical Center, which offer dental, general medical, and spa health services respectively.
What educational institutions are near Glenn Slifker: Allstate Insurance?
Near the agency are educational centers like The Growing Years Learning Centers (Apex, NC), Apex Peak Montessori Preschool, Blue Lights College of Apex, and Apex Middle School, useful for families visiting the area.