MT-3000103436 Quotes conjured up by remote cubicle monkeys play no part in our daily operations. Here to help the Billings, Laurel, Yellowstone County communities with all your Auto Insurance, Home Insurance, Renters Insurance, Life Insurance, or Business insurance needs the way you expect and UNDERSTAND. We do NOT want you to pay for something you don't need. If you need something, we do NOT want you to be surprised that it isn't covered. Come on in. We can talk, laugh, cry, mime -- whatevs. It's YOUR call.
Customers consistently praised the staff for their helpfulness, professionalism, and prompt responses to inquiries.
Agent Performance
Specific agents, particularly Tawni and Randi, received numerous commendations for their knowledge, efficiency, and ability to resolve issues.
Overall Satisfaction
Many reviews highlighted a high level of satisfaction with the services provided, with customers expressing gratitude and recommending the agency to others.
Efficiency
Customers noted the quick and efficient service they received, particularly in handling quotes and policy changes.
MG
MB G
4 days ago
5.0
Great insurance company! Great communication! Best rates! Diana Larson team has always been there for me! Thank you!
KM
Kimberly Montgomery
5 days ago
5.0
Tawni was very helpful with my windshield claim and changing my billing frequency for me. It was very appreciated!
AH
amariah harralson
Dec 29, 2025
5.0
They are the best! Always willing to help and work with you no matter. Definitely would always stay at this company
TC
Teresa Clayton
Dec 22, 2025
5.0
Tawni did a wonderful job of patiently discussing our homeowners & vehicle insurance options which allowed us to make the best choices for our insurance needs. In comparing insurance coverage with State Farm & our current company, I initially discussed our homeowner's policy with Diana. I was so impressed with her knowledge & professionalism that I knew we would switch ins. companies. Tawni sealed the deal and we are very happy to be State Farm customers.
SP
Sheila Peterson
Dec 12, 2025
5.0
Thank you, Randi for your assistance. I appreciate your accommodation and prompt assistance regarding my insurance questions. I appreciate all the staff at Diana Larson's office. Thank you everyone!
Frequently Asked Questions About Diana Larson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
Can I use the State Farm mobile app to manage my insurance?
Yes, the mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What are the office hours for Diana Larson - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
What types of insurance does Diana Larson - State Farm Insurance Agent offer?
They offer Auto Insurance, Life Insurance, Homeowners Insurance, Renters Insurance, Motorcycle Insurance, Property Insurance, Boat Insurance, Pet Insurance, and Business Insurance.
Where is Diana Larson - State Farm Insurance Agent located?
The office is located at 3202 Henesta Drive, Suite J, Billings, MT 59102, USA.
What payment methods are accepted at Diana Larson - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
Are appointments required to visit Diana Larson - State Farm Insurance Agent?
No, appointments are not required, but online appointments are offered for convenience.
Which nearby restaurants can I visit before or after my appointment at Diana Larson - State Farm Insurance Agent?
You can enjoy nearby restaurants such as Papa Murphy's Take 'N' Bake Pizza, Siam Thai Restaurant, Scott's Pizzeria, Subs & Ice Cream Treats, and Dairy Queen.
Are there convenient nearby services to help with business needs when visiting Diana Larson's office?
Yes, nearby services include Cartridge World for business supplies and H&R Block for tax and financial services.
What nearby spots are available for spa or wellness services near Diana Larson - State Farm Insurance Agent?
You can visit nearby wellness locations such as Versa Tan, Bold & Beautiful Full Service, Supernova Massage Therapy, and Adore Salon & Spa.