MT-3000103436 Quotes conjured up by remote cubicle monkeys play no part in our daily operations. Here to help the Billings, Laurel, Yellowstone County communities with all your Auto Insurance, Home Insurance, Renters Insurance, Life Insurance, or Business insurance needs the way you expect and UNDERSTAND. We do NOT want you to pay for something you don't need. If you need something, we do NOT want you to be surprised that it isn't covered. Come on in. We can talk, laugh, cry, mime -- whatevs. It's YOUR call.
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Location
Certified by Diana Larson - State Farm Insurance Agent • Mar 01, 2026
Certified by Diana Larson - State Farm Insurance Agent • Mar 01, 2026
Reviews
5.0
769 reviews
5 stars
754
4 stars
12
3 stars0
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of Tawni, Randi, and Kristine for their exceptional service.
Efficiency
Many reviews highlighted the quick and efficient service provided by the agents, making processes like policy changes and claims handling smooth and stress-free.
Professionalism
The team was frequently described as professional and thorough, with agents taking the time to explain coverage options and address customer needs effectively.
Positive Experiences
Overall, customers expressed high satisfaction with their experiences, often recommending the agency to others and noting the supportive environment.
IF
Ilia Fox
3 days ago
5.0
Tawni is such a pleasure to talk with. She answered all my questions. My experience with her was the best experience.
LC
Lacey Cumin
5 days ago
5.0
Randi went above and beyond for my home and business policies! She took initiative to look into possibilities for my policies I was not even aware off.
Randi, thank you for your time and effort! I appreciate your knowledge and expertise!
SE
Sherry E
Feb 14, 2026
5.0
It was real simple. Just answer questions and you have your insurance.
SW
Shelly W
Feb 10, 2026
5.0
Alicia was great!! Tawny was great!! All the girls I have dealt with at Diana's office have been joys to work with. I am picky and always need info "now" and these girls provide it with positivity and enthusiasm that adds up to excellent customer service in my book. Thanks again girls. Keep up the good work!
MF
Maylene Frost
Feb 5, 2026
5.0
Randi spent the time listening to what we wanted and matched us up with the coverage we needed. She explained our options so it was easy to understand and helped with things we didn’t consider. Highly recommend!!
Frequently Asked Questions About Diana Larson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
Can I use the State Farm mobile app to manage my insurance?
Yes, the mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What are the office hours for Diana Larson - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
What types of insurance does Diana Larson - State Farm Insurance Agent offer?
They offer Auto Insurance, Life Insurance, Homeowners Insurance, Renters Insurance, Motorcycle Insurance, Property Insurance, Boat Insurance, Pet Insurance, and Business Insurance.
Where is Diana Larson - State Farm Insurance Agent located?
The office is located at 3202 Henesta Drive, Suite J, Billings, MT 59102, USA.
What payment methods are accepted at Diana Larson - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
Are appointments required to visit Diana Larson - State Farm Insurance Agent?
No, appointments are not required, but online appointments are offered for convenience.
Which nearby restaurants can I visit before or after my appointment at Diana Larson - State Farm Insurance Agent?
You can enjoy nearby restaurants such as Papa Murphy's Take 'N' Bake Pizza, Siam Thai Restaurant, Scott's Pizzeria, Subs & Ice Cream Treats, and Dairy Queen.
Are there convenient nearby services to help with business needs when visiting Diana Larson's office?
Yes, nearby services include Cartridge World for business supplies and H&R Block for tax and financial services.
What nearby spots are available for spa or wellness services near Diana Larson - State Farm Insurance Agent?
You can visit nearby wellness locations such as Versa Tan, Bold & Beautiful Full Service, Supernova Massage Therapy, and Adore Salon & Spa.
Brand Certified Facts from Diana Larson - State Farm Insurance Agent
Diana Larson - State Farm Insurance Agent partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: