Business Details
About
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MS-10371292 Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We will do this by protecting all aspects of life and offering our service in times of need by integrating personal relationships and integrity into our business practices.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Will Patton - State Farm Insurance Agent
3979 Getwell Rd, Southaven, MS
38672, United States
Hours
Reviews
4.9
278 reviews
5 stars
271
4 stars4
3 stars0
2 stars1
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional, with many specific mentions of Betsy and Sam's exceptional service.
Knowledgeable Staff
Reviewers highlighted the team's thorough understanding of insurance policies, with agents taking the time to explain details and answer questions.
Smooth Process
Many customers noted the ease of switching insurance and the overall smoothness of their experiences, indicating efficient service.
Personalized Attention
Clients appreciated the personalized care and attention they received, with staff going above and beyond to meet their needs.
Positive Atmosphere
The office environment was described as welcoming and friendly, contributing to a positive customer experience.
- TATabitha ArringtonNov 9, 20255.0The staff here are wonderful. Betsy and Taylor always do a superb job of communicating and ensuring I understand any claims or issues with my insurance. I would recommend their services to anyone.
- BCbrittany CrainOct 31, 20255.0They were able to save me a lot of money all the while being extremely responsive with clear communication.
- RBRichard BlalockSep 22, 20255.0Very helpful and nice
- MPMatthew PickeringSep 17, 20255.0Sam Summerford always takes care of my wife and me. We’re happy that we made the switch to Will Patton State Farm and Sam Summerford.
- BSBo SummerfordSep 17, 20255.0Sam was super knowledgeable about the policy I was interested in and answered all my questions thoroughly. I wasn’t really sure what type of coverage I needed, but he made sure to explain every line so that I felt more comfortable in my decision
Frequently Asked Questions About Will Patton - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Will Patton - State Farm Insurance Agent?
No, quotes online are free of charge at Will Patton - State Farm Insurance Agent.
Who should I contact if I have questions about billing or payments?
Please contact your agent; their phone number and email can be found on the details page of your bill.
What services are available on the State Farm mobile app?
You can manage your insurance and banking accounts, get roadside assistance, file claims, and more using the mobile app.
What does Emergency Roadside Service cover?
It covers towing to the nearest facility, delivery of fuel or battery, locksmith services for one hour, and mechanical labor for select services.
Can I save a quote to finish later?
Yes, you can save your quote and receive an email with a link to continue the application later.
What are the business hours of Will Patton - State Farm Insurance Agent?
The office is open Monday to Friday from 8:30 AM to 5:00 PM and closed on weekends and certain holidays.
Which payment methods are accepted at Will Patton - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
Can I complete the insurance process online without an agent?
No, an agent is required; if you don't have one assigned, one will be assigned for all quotes, policies, and accounts.
What nearby veterinary services can I visit when coming to Will Patton - State Farm Insurance Agent?
Precious Paws Animal Hospital is nearby for your pet care needs, conveniently located close to the insurance agent.
Are there any nearby financial or tax services near Will Patton - State Farm Insurance Agent?
Yes, All Purpose Taxes offers financial services and notary public assistance near the insurance agency.
What home services are available near Will Patton - State Farm Insurance Agent?
Nearby options include Desoto Restoration for damage restoration, Signature Home Staging for interior design, and Premier Custom Homes & Remodeling for bathroom remodeling.