Certified by Romaro Miller - State Farm Insurance Agent • Feb 15, 2026
Reviews
4.9
217 reviews
5 stars
206
4 stars
6
3 stars1
2 stars0
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and polite, with specific mentions of Brittany and Jessie providing exceptional service.
Professionalism
Many reviews highlighted the professionalism of the agents, particularly Brittany, who was noted for her patience and thoroughness in addressing customer concerns.
Efficiency
The agency was recognized for its quick response times and efficient handling of inquiries and claims, making the insurance process smooth for customers.
Mixed Experiences
While most feedback was positive, there were a few negative reviews regarding communication issues and billing problems, indicating room for improvement.
KC
Kimberly Crawford
Feb 5, 2026
5.0
We received exceptional customer service from Brittney at Romaro Miller's office!! She was very patient helping me sort through our auto insurance issue a couple weeks ago. And this week, she was extremely helpful as we dealt with a leak in our house. She went over and beyond to answer questions, make referrals, and ease us into the process of making a claim. We appreciate her honesty and kindness, and her professionalism is top notch!!
DW
Destiny Wooten
Jan 29, 2026
5.0
I’ve had an excellent experience with Romaro Miller State Farm, especially working with Shay. She is incredibly helpful, knowledgeable, and always takes the time to explain everything clearly. I’m specifically writing this review to make sure it gets back to her because she truly deserves the recognition. Shay made the whole process easy and stress-free. Highly recommend this agency!
RK
Raymond King
Mar 13, 2024
5.0
Elizabeth was awesome!
KH
Katron Houston
Nov 5, 2022
5.0
Mr Miller and his crew was very knowledgeable on all of their services that they offer, From my personal experience they did everything possible to ensure the best rates thank you Mr Miller and crew
MM
M Massey
Nov 24, 2021
5.0
State Farm Rep is always friendly and very helpful!
Frequently Asked Questions About Romaro Miller - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online?
No, insurance quotes are offered for free online at Romaro Miller - State Farm Insurance Agent.
What payment methods are accepted at Romaro Miller - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your billing and payment information via the Digital Pay Payment Center by logging in with your User ID and password.
Who should I contact for questions about billing or payments?
Contact your State Farm agent; their phone number and email are available on your bill's details page.
What are the office hours for Romaro Miller - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays, Sundays, and major holidays.
Is the Romaro Miller - State Farm Insurance Agent a black-owned business?
Yes, it is a black-owned business.
Which types of insurance products are offered?
They offer auto, life, homeowners, renters, motorcycle, property, boat, pet, and business insurance.
What nearby restaurants can I visit before or after my insurance appointment?
Nearby dining options include El Mezcal Mexican Restaurant Olive Branch for Mexican cuisine, China Taste for Chinese food, and Southern Pride BBQ for barbecue.
Are there fitness centers near Romaro Miller - State Farm Insurance Agent for a workout?
Yes, you can visit Conxions Gym or ATC Fitness nearby for fitness or sports and fitness instruction.
What local services are available near the insurance office that might help customers?
Nearby, you can find The Smile Center for dental care, Lash and Hair Bar for beauty services, Citizens National Bank for financial services, and Gateway Tire and Service Center for automotive needs.
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Certified February 15, 2026Yext Knowledge Graph
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