Business Details
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MS-15012968 My team is dedicated to making sense of insurance and making your goals a priority. Car, Home and Life Insurance and small business owners Insurance.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Pam Brown - State Farm Insurance Agent
408 East Bankhead, New Albany, MS
38652, United States
Hours
Reviews
4.8
122 reviews
5 stars
114
4 stars
4
3 stars0
2 stars1
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and responsive to their needs.
Agent Expertise
Agents, particularly Melissa, Jeremy, and Tanya, were noted for their knowledge and ability to provide tailored advice and support.
Community Engagement
The agency is recognized for its strong community ties and commitment to customer care, treating clients like family.
Efficiency
Many reviews highlighted the agency's quick response times and efficient handling of requests and claims.
Competitive Rates
Several customers mentioned receiving better rates and coverage compared to previous insurance providers.
- MCMorgan CoombsOct 29, 20255.0I love Pam Brown State Farm! They always take care of my insurance needs, and Emily is always available to me for anything I need!
- MGMatt GriffinSep 9, 20255.0Their service is top notch.
- GBGregory BeckJul 31, 20255.0Very responsive with great feedback.
- CCcandycartonJul 21, 20255.0Pam feedback and advice were professional and no-nonsense. I appreciate her quick responses, too.
- KSKelly SullivanJun 17, 20255.0I appreciate this insurance agency. They always handle my request in an efficient manner and Stephanie Taylor provides the best customer service that anyone could ask for. She is very knowledgeable in the services provided and is concerned with her customers needs. She is a true asset to this agency and the State Farm organization.
Frequently Asked Questions About Pam Brown - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Pam Brown - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Pam Brown - State Farm Insurance Agent offers free quotes.
What payment methods are accepted at Pam Brown - State Farm Insurance Agent?
You can pay with cash and most major credit cards such as Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to log in with your User ID and password to view your billing and payment information.
Who should I contact if I have questions about billing or payments?
Contact your agent for questions about bills, payments, or Renewal Coverage Offers. Your agent’s phone and email are available on your bill details page.
What insurance products does Pam Brown - State Farm Insurance Agent offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the office hours for Pam Brown - State Farm Insurance Agent?
The office is open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays, Sundays, and major holidays.
Where is Pam Brown - State Farm Insurance Agent located?
The office is located at 408 East Bankhead, New Albany, Mississippi, 38652, USA.
Are there any nearby places I can visit before or after my appointment at Pam Brown - State Farm Insurance Agent?
Yes, you can visit nearby places such as The Calico Mushroom gift and antique shop, Miss Sarah’s Inn bed and breakfast, or grab a smoothie at Southern Sippin’ smoothie bar.
How can I use local transit or landmarks to find Pam Brown - State Farm Insurance Agent?
Pam Brown - State Farm Insurance Agent is located near local businesses like Transcend Consulting and Moda interior design, making it easier to find in New Albany's business area.
Are there financial services nearby that can assist me alongside Pam Brown - State Farm Insurance Agent?
Yes, nearby are Family Tax Services and People’s United Bank, which can complement your insurance planning with tax and banking services.