Brand Certified
Pam Brown - State Farm Insurance Agent
4.8(127 reviews)
Certified by Pam Brown - State Farm Insurance Agent • Mar 08, 2026
Business Details
408 East Bankhead, New Albany, MS
38652, United States
Certified by Pam Brown - State Farm Insurance Agent • Mar 08, 2026
(662) 534-2122
Certified by Pam Brown - State Farm Insurance Agent • Mar 08, 2026
https://www.pambrown.org
Certified by Pam Brown - State Farm Insurance Agent • Mar 08, 2026
About
Certified by Pam Brown - State Farm Insurance Agent • Mar 08, 2026
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
MS-15012968 My team is dedicated to making sense of insurance and making your goals a priority. Car, Home and Life Insurance and small business owners Insurance.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Certified by Pam Brown - State Farm Insurance Agent • Mar 08, 2026
Pam Brown - State Farm Insurance Agent
408 East Bankhead, New Albany, MS
38652, United States
Hours
Certified by Pam Brown - State Farm Insurance Agent • Mar 08, 2026
Reviews
4.8
127 reviews
5 stars
116
4 stars
4
3 stars0
2 stars1
1 star
6
- JEJon EstesFeb 28, 20261.0Terrible experience! We had damage from the ice storm and they told us our roof was put on wrong. The adjuster smelled like marijuana and said they couldn’t do enough to meet our deductible because our roof was put on wrong. We have full coverage house insurance, shop insurance, camper insurance, 4 vehicles, side by side insurance , and have never used or filed a claim! We added on that part of the house last year and was brand new! We will definitely be taking our insurance to someone else!!!!!
- AGAngela GallowayFeb 23, 20261.0I’d leave zero stars if it was an option. We cancelled our home and auto insurance with State Farm, and this office took money out of one of our bank accounts without our permission. Then 4 days later they once again took money out of another bank account that we used to pay for on one of our vehicles that was never set up on auto-pay. I’d avoid this office unless you do mind incompetent people taking money out of your bank account then an agent lying about it being refunded when you call to find out why they took it out. And we still haven’t been refunded.
- CKCasey KiddFeb 23, 20261.0Terrible experience in recent years and it all boils down to inadequate communication and lack of transparency. Those things are extremely valuable in business and best yet - they’re free! I’ve tried tirelessly to reach out to this office to resolve our issues but to no avail. Shawn King in Tupelo was able to put all issues to rest within a 30 minute phone call. More than can be said for this office. Give Shawn a chance - they’re great!
- CVCody VoylesJan 5, 20265.0Emily is the best at answering questions and helping to really understand policy information. A+
- JTJeremy ThomasDec 2, 20255.0Melissa, Mike, Mac, and Emily are great people. I highly recommend!
Frequently Asked Questions About Pam Brown - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Pam Brown - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Pam Brown - State Farm Insurance Agent offers free quotes.
What payment methods are accepted at Pam Brown - State Farm Insurance Agent?
You can pay with cash and most major credit cards such as Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to log in with your User ID and password to view your billing and payment information.
Who should I contact if I have questions about billing or payments?
Contact your agent for questions about bills, payments, or Renewal Coverage Offers. Your agent’s phone and email are available on your bill details page.
What insurance products does Pam Brown - State Farm Insurance Agent offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the office hours for Pam Brown - State Farm Insurance Agent?
The office is open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays, Sundays, and major holidays.
Where is Pam Brown - State Farm Insurance Agent located?
The office is located at 408 East Bankhead, New Albany, Mississippi, 38652, USA.
Are there any nearby places I can visit before or after my appointment at Pam Brown - State Farm Insurance Agent?
Yes, you can visit nearby places such as The Calico Mushroom gift and antique shop, Miss Sarah’s Inn bed and breakfast, or grab a smoothie at Southern Sippin’ smoothie bar.
How can I use local transit or landmarks to find Pam Brown - State Farm Insurance Agent?
Pam Brown - State Farm Insurance Agent is located near local businesses like Transcend Consulting and Moda interior design, making it easier to find in New Albany's business area.
Are there financial services nearby that can assist me alongside Pam Brown - State Farm Insurance Agent?
Yes, nearby are Family Tax Services and People’s United Bank, which can complement your insurance planning with tax and banking services.
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