MO-8011104 Our mission at the Mike Haight State Farm Insurance Office is to provide exceptional customer service, help our customers understand what coverage is right for them, and enable our good neighbors to turn their dreams into reality. Our hard-working State Farm team is here to help with our customers' Auto, Home, Renters, Business, Life & Health insurance needs in Wentzville, OFallon, Lake St. Louis, Troy and more!
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Location
Certified by Mike Haight - State Farm Insurance Agent • Mar 01, 2026
Certified by Mike Haight - State Farm Insurance Agent • Mar 01, 2026
Reviews
4.8
251 reviews
5 stars
233
4 stars
5
3 stars3
2 stars0
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Emma, Courtney, and Stephen, received high praise for their professionalism, knowledge, and helpfulness in assisting customers with their insurance needs.
Efficiency
Customers frequently noted the quick response times and efficient service provided by the agents, making processes like obtaining quotes and policy changes seamless.
Savings
Many reviews highlighted significant savings on insurance premiums, with agents actively working to find the best rates for clients.
Mixed Experiences
While most feedback was positive, there were a few mentions of poor customer service from specific staff members, indicating inconsistency in the overall experience.
BC
Belinda Clanton
Feb 10, 2026
5.0
Emma was very knowledgeable and very professional and helpful. She made getting insurance very easy.
CM
Chris Margerum
Jan 28, 2026
5.0
Emma was very knowledgeable and very professional ,She made the process of buying car insurance very easy And she has great people skills and great to talk to on the phone.
MD
Mark Dickey
Dec 10, 2025
5.0
Emma Was very professional in reaching out to me and getting me prices very quickly , with the holiday season shopping for truck insurance was the last thing I wanted to do, we all go thru the phone calls that bomb our phones so was happy to land where I ending up! Thanks Neighbor
KF
Keith Franklin
Nov 12, 2025
5.0
Emma was knowledgeable, pleasant, and informative. She took the time to make sure all of the details were worked out with the multiple cars and the home policies. Besides better coverage for less money, I left the appointment feeling confident and more knowledgeable about current and future insurance needs.
Frequently Asked Questions About Mike Haight - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
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Certified March 01, 2026Yext Knowledge Graph
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