MO-8278210 The Zach Plackemeier, State Farm team is proud to serve the Saint Louis/Saint Charles area with insurance and financial services. Contact our office today for an insurance review to see where we can help get great value on home insurance, auto insurance, and more. We would love the opportunity to earn your business and we hope to see you soon.
The staff is consistently praised for being friendly, helpful, and responsive to customer needs.
Agent Performance
Several agents, particularly Nikki, Zach, and Brooke, received high marks for their professionalism and ability to assist clients effectively.
Efficiency
Customers frequently noted the quick response times and efficient handling of quotes and claims.
Overall Satisfaction
Many reviews express a high level of satisfaction with the agency, recommending it for its competitive rates and excellent service.
DB
Denise Boewer
Dec 31, 2025
5.0
I had the best experience working with Franci. She was incredibly helpful from start to finish and I would recommend her to anyone looking for coverage!
AS
Alex s
Dec 27, 2025
1.0
I requested that Zach switch my policy to a different agent 60+ days ago. Since then I have NOT been switched to the new agent & I have had my bill DOUBLED. It feels like he did this on purpose because he wanted to make as much as he could off of me before I left. Everytime I have asked to speak to him his assistant redirects me. Whenever I finally got to confront him about this he chalked it up to a miscommunication. You can’t miscommunication CLEAR REQUESTS via email. Poor work ethic and LAZYness is the culprit here. If you’re going to blame your assistants then you need to train them better and over see them longer before letting them handle your business. If you choose not to do that then it’s called being LAZY.
DL
Dam Floor Care LLC
Dec 23, 2025
4.0
My agent Zach has a great office that are very friendly and make every easy for us!
LB
liz beatman
Dec 17, 2025
5.0
They are so accommodating. They are always there when I need them. Always available to answer questions. They genuinely care about their clients. Best State Farm I have ever had. You should definitely call them. They will pick up, because they always do. :)
EB
El Bee
Dec 16, 2025
5.0
I always enjoy my interactions with the folks at this office! They are always so helpful and pleasant, plus they always work with me on my billing and any issues I may have. I'm very grateful for their assistance
Frequently Asked Questions About Zach Plackemeier - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Zach Plackemeier - State Farm Insurance Agent?
No, you do not have to pay for a quote online. The agency offers free quotes.
Who should I contact if I have questions about billing or payments?
Please contact your agent; their phone number and email are available on the details page of your bill.
What services can I manage using the State Farm mobile app provided by Zach Plackemeier's team?
You can manage insurance and banking accounts, get roadside assistance, file claims, and more via the mobile app.
What are the business hours of Zach Plackemeier - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on weekends and major holidays.
Where is Zach Plackemeier - State Farm Insurance Agent located?
The office is located at 1060 Country Club Rd., Suite 100, Saint Charles, MO 63303.
What are the accepted payment methods at Zach Plackemeier - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
Can I purchase insurance policies directly online with Zach Plackemeier's agency?
Typically, you can purchase a policy online at the end of the quote process. If not, please contact your selected agent or Customer Care.
Are there any nearby real estate services to Zach Plackemeier - State Farm Insurance Agent?
Yes, nearby real estate services include Beyond Trust Realty, CK Realty Team, and BSG Realty, which can be useful if you are buying or selling property while reviewing your insurance needs.
What nearby businesses can help if I need locksmith or home security services?
ASAP Lock and Key is located nearby and can provide locksmith and home security services, beneficial if you need to secure your home or business insurance.
Are there any nearby places to grab food or coffee near Zach Plackemeier's office?
Yes, Panera Bread is located nearby and is a great place to visit before or after your appointment for coffee, sandwiches, or salads.