Barker Phillips Jackson (BPJ) is one of the largest, most established independent insurance agencies in Southwest Missouri. Since 1960 we’ve been serving clients in the Springfield area. We opened our Rolla location in the 1980s and have been serving clients in the West Plains area for over 50 years.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.