Sarah Shay - State Farm Insurance Agent

Reviews

• HA

  H A

  2 days ago
  5.0
  Dylan has been excellent in providing details on my policy and Sarah was able to provide additional information after the policy was in place! Thank you State Farm
• GG

  God is great

  2 days ago
  5.0
  This is the best agency to come to for the best customer service and quality coverage. Life, car, home, personal articles and umbrellas too
• PN

  Parker Neu

  Apr 2, 2026
  5.0
  Dylan is awesome has answered all mg questions and been extremely helpful through the whole process
• AJ

  AJ Johnson

  Mar 26, 2026
  5.0
  We switched to Dylan with State Farm and it was one of the easiest and best decisions we have made The quote process was quick and simple and he made everything easy to understand He is always easy to get a hold of which is something we really value and he treats you like more than just a number Before Dylan we were with another agency that took a week just to get back to us and could not even explain why our rates went up That kind of service is frustrating and honestly unacceptable Dylan was the complete opposite He took the time to walk us through everything and made sure we felt confident in our coverage We could not be happier with the switch and highly recommend him to anyone looking for better service and peace of mind
• KW

  Kaitlynn Wall

  Mar 12, 2026
  1.0
  I’m writing this review on behalf of my elderly parents, who have been customers with State Farm—for the past 18 years. After nearly two decades of loyalty, the way they’ve been treated is extremely disappointing. In 2024, their home sustained significant hail damage to both the roof and siding. Since then, nothing has been done to address the issue. They’ve had four separate roofing companies inspect the damage, and every single one confirmed it is clearly hail damage. Their roof is now leaking into the house, yet their calls have gone unanswered. I live less than two miles away and experienced the same storm. My insurance company approved and replaced my roof within two weeks. On top of that, more than 15 homes in our neighborhood have had their roofs replaced due to hail damage from the same storm. Because this has gone unresolved for so long, my parents are now facing the reality of having to pay for the roof out of their own retirement savings just to stop the damage to their home. It’s incredibly frustrating to see an insurance company ignore longtime customers—especially elderly homeowners—who have faithfully paid their premiums for years just to be left dealing with a leaking roof. This situation is unacceptable and honestly shameful...

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