The Busby Insurance Group: Allstate Insurance

4.3
380 reviews

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyBusiness Insurance ServiceMotorcycle Insurance AgencyRenter's Insurance AgencyBoat Insurance AgencyProperty Insurance AgencyInsurance ConsultantAllstate
Customer service is a priority at our agency in Jefferson City, and we understand the need to help insure what matters most to customers.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

The Busby Insurance Group: Allstate Insurance
2810 S Ten Mile Dr, Jefferson City, MO
65109, United States

Hours

Reviews

4.3
54 reviews
5 stars
41
4 stars
4
3 stars
0
2 stars
1
1 star
8
  • AH
    Adam Horn
    Dec 30, 2025
    2.0
    Welp, it was a good run...but I feel robbed now. I had been with Allstate here in Jefferson City for over 7 years. They started off great for the first 6 years, but I noticed over the last year or so that the customer service was in decline and I was getting much slower response times and sometime not getting a response at all and having to follow up again. As I was waiting for a reply for an auto quote recently, I decided to check around to other places. Turns out, State Farm was able to save me $2,562.67 per year for the same bundle I had with Allstate (home + 2 auto + 2 motorcycles). You read that right, that is what I'm SAVING...not what I'm paying. I made sure all of my coverage is almost identical (although I am getting roadside assistance with State Farm which I wasn't getting with Allstate). So needless to say, I called Allstate and cancelled everything I had with them to move to State Farm. I gave 2 stars because they were good for several years, but if someone were to ask me if they should use Allstate today, I would say no because of the cost and decline in service.
  • NM
    Nora Maxwell
    Nov 6, 2024
    5.0
    Excellent customer service and attention to detail!
  • VV
    Verblutet
    Mar 28, 2020
    5.0
    Hey everyone I've been dealing with Steve and his team ever since I moved to Missouri in late 2018. They are the most professional people I have ever met in the insurance field. They treat their customers just like friends and they see you more then just a number. I recommend them to everyone. They will always have my business. When it comes to mayhem they got your back.

Frequently Asked Questions About The Busby Insurance Group: Allstate Insurance

What types of insurance does The Busby Insurance Group offer?

The Busby Insurance Group offers auto, home, flood, life, motorcycle, renter's, boat, and property insurance.

Where is The Busby Insurance Group located?

It is located at 2810 S Ten Mile Dr, Jefferson City, MO 65109, USA.