Certified by Baecker Agency, Inc.: Allstate Insurance • Mar 15, 2026
Reviews
4.0
763 reviews
5 stars
391
4 stars
178
3 stars
51
2 stars
42
1 star
37
ML
Mai Lee
Sep 20, 2025
1.0
Allstate has been a nightmare to deal with. I’ve been with Allstate for 9 yrs. When my water heater broke and flooded my basement (end of May 2025), the restoration company brought fans and dehumidifiers, but they kept failing and as the days passed, mold grew.
I immediately filed a claim with Allstate. The first rep told me they would coordinate directly with the restoration company, but I never received updates from my adjuster. Meanwhile, the restoration company started boxing up my belongings, ripping out walls and carpet. When I finally reached my adjuster to confirm if this was okay, she told me it had been approved and she was no longer handling my account. A new adjuster would be in touch. By the time he came out, the basement was already gutted—walls and carpet gone.
His delays left me paying out of pocket for carpets and walls, and I still haven’t been reimbursed. To top it off, they raised my rates. Zero communication, zero accountability. I’m switching providers as soon as I find one. Any recommendations would be greatly appreciated. Thank you.
UPDATE 10/28/25: Since my review, I have not received any updates or payment.
FM
Fran Major
Oct 7, 2022
5.0
Tom and Ingred are great people. They know how to give you great rates. They get to know you personally. Great service..
SG
Stevie G
Jun 25, 2020
5.0
They have been nothing short of excellent to work with. When I had a small fender bender, they helped to get everything resolved super fast, and were responsive the entire way through. Based on how well I was treated and handled during that issue, I doubt I'll look elsewhere for insurance for awhile. Thanks to all of the team at Baecker Insurance!
Frequently Asked Questions About Baecker Agency, Inc.: Allstate Insurance
What are the operating hours of Tom Baecker: Allstate Insurance?
Tom Baecker: Allstate Insurance is open Monday through Thursday from 9:00 AM to 6:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Where is Tom Baecker: Allstate Insurance located?
The agency is located at 245 Ruth St N, Ste 200, Saint Paul, MN, 55119, USA.
What types of insurance does Tom Baecker: Allstate Insurance specialize in?
The agency specializes in auto, homeowners, life, renters, off-road vehicle insurance, personal umbrella policies, condominiums, landlord insurance, and college savings plans.
How many years has Tom Baecker: Allstate Insurance been serving customers?
The agency has been proudly helping families in Minnesota and Wisconsin for over 25 years, since it was established in 1996.
Does Tom Baecker: Allstate Insurance offer online appointment booking?
Yes, they offer online appointment scheduling through their website.
What languages are spoken at Tom Baecker: Allstate Insurance?
The agency provides services in both English and Spanish.
How can I contact Tom Baecker: Allstate Insurance?
You can contact them by phone at +1 651-730-6666 or by email at TomBaecker@allstate.com.
What nearby insurance agencies are close to Tom Baecker: Allstate Insurance?
Nearby insurance agencies include Allstate Life Insurance Specialist: Lenin Ibarra and Paul Gidley - American Family Insurance Agent, both within the Saint Paul area, providing alternative insurance service options.
Are there any nearby healthcare providers close to Tom Baecker: Allstate Insurance?
Yes, nearby healthcare providers include Dr. Douglas A. Dubbink (anesthesiologist), Care with Heart Home Services (home health care), Omni Mental Health (counseling and mental health), and Twin Cities Headache Neck & Back (chiropractor and naturopathic care).
What nearby businesses can I visit before or after my appointment at Tom Baecker: Allstate Insurance?
Nearby you can visit Sunday’s Best Boutique for clothing, New Hope Photography and Video for media services, Meyers Law Offices for legal help, and Hair Nation Barber and Beauty Shop or In The Halo Headspa for beauty and spa services.
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