Agents like Ari, Paola, and Tiffany received high praise for their patience, knowledge, and helpfulness in assisting customers with their insurance needs.
Expertise
Customers frequently noted the agents' expertise in navigating insurance policies, providing clear explanations, and finding the best coverage options.
Bilingual Support
Several reviews highlighted the advantage of having bilingual agents, which enhanced communication and service for Spanish-speaking customers.
Overall Satisfaction
Many customers expressed high levels of satisfaction with the service received, recommending the agency and its agents for their professionalism and efficiency.
CS
Christina Simley
Jan 6, 2026
5.0
Paola helped me solve a difficult situation with setting up my renters insurance during a transition between two apartments. She was extremely helpful, responsive, and worked late to help me move in on time. She also looked into getting me a better rate without me even asking - thank you so much, Paola!
AI
Ali H ibrahim
Jan 5, 2026
5.0
She had a good service, very sympathetic great customer service she helped me with a renters rewrite and print my insurance cards.
JB
Jose Luis Rodriguez Benavides
Jan 2, 2026
5.0
Gracias Ari,por la excelente seguro o aseguranza ,muy confiable y efectiva ,que Dios le bendiga y siga adelante
DD
DH
Dec 30, 2025
5.0
Kim Nybo has been my renter's insurance provider for three years and ongoing and I never had a single complaint with the service. Paola Contreras has been my contact for some of my recent inquiries and she has been a great help - very efficient and great turnaround!
GG
Greta Gaard
Dec 22, 2025
5.0
I've been with Kim Nybo Agency for home/car coverage for years, but recently this fall (2025) I've been working with Paula Contreras as I transitioned from a 2016 vehicle to a 2025 vehicle! Paula was knowledgeable, helpful, and swift to locate any additional information we needed as I struggled to do the math and make sure that my coverage remained consistent--and it did! So did the cost, despite the fact that the new car was 10 years newer! How did Paula get me that price?? This professional knows her stuff! AND she's bilingual. What a great addition to the Nybo team!
Frequently Asked Questions About Kim Nybo - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Kim Nybo - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted by Kim Nybo - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link on our website to access your account. Enter your User ID and password to login and view your billing and payment information.
Who should I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments, or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill or you can contact Kim Nybo directly.
What are the business hours for Kim Nybo - State Farm Insurance Agent?
We are open Monday to Friday from 8:30 AM to 5:30 PM and closed on weekends and the following holidays: Thanksgiving (Nov 27), Christmas (Dec 25), and New Year's Day (Jan 1).
Does Kim Nybo - State Farm Insurance Agent offer services in languages other than English?
Yes, we provide services in Somali, Spanish, and Arabic in addition to English.
Is Kim Nybo - State Farm Insurance Agent wheelchair accessible?
Yes, the office features a wheelchair accessible entrance and parking, ensuring accessibility for all customers.
What nearby places could I visit before or after my appointment at Kim Nybo - State Farm Insurance Agent?
You might enjoy visiting the NextMeta Gaming Lounge for social gaming, the U Garden Restaurant and Event Center for Chinese and Asian cuisine, or the Anytime Fitness gym for a workout.
Are there convenient lodging options near Kim Nybo - State Farm Insurance Agent for out-of-town clients?
Yes, nearby hotels include Home2 Suites by Hilton Minneapolis University Area and Hampton Inn & Suites Minneapolis University Area, offering comfortable accommodations.
What financial services are available near Kim Nybo - State Farm Insurance Agent?
Besides our insurance services, nearby you can find financial advising at Moxie Wealth Management, Cri Securities, and Vitality Financial Group, as well as a Bitcoin of America ATM for currency exchange.