Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
MN-40481366 Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location
Jordan Hansel - State Farm Insurance Agent
118 11th St NE, Little Falls, MN
56345, United States
Hours
Reviews
5.0
144 reviews
5 stars
140
4 stars
3
3 stars1
2 stars0
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and responsive staff, highlighting their willingness to go above and beyond to assist.
Expertise
The team, particularly Jordan and Amber, were noted for their extensive knowledge of insurance products and their ability to explain complex policies clearly.
Efficiency
Many reviews mentioned quick service and effective communication, with staff promptly addressing inquiries and processing claims.
Competitive Rates
Customers appreciated the competitive pricing and the ability to save money on their insurance policies compared to previous providers.
Personal Touch
Clients felt a personal connection with the staff, describing them as caring and attentive, making them feel valued and understood.
- TWTim Welch5 days ago5.0Each member of the team is extremely helpful and knowledgeable. They take care of all our insurance needs.
- AMAndrew moeOct 27, 20255.0Jordan Hansel and his team are the best of the best. If you want quality, honesty and efficiency, this is the place you want to go.
- JFJennifer FerschweilerOct 22, 20255.0I had the pleasure of speaking with a Ryan McGuire. What an absolute treat! I know nothing about insurance and have been with Progressive for a while, she was able to take her time and explain everything to me. She also helped break the ice and with her sense of humor make me feel much more comfortable. I have worked in Customer Service for years and this is exactly how I expect to be treated. Her customer care went above and beyond what I expected and I'm thinking of making the switch to just work with her. I would highly recommend everyone to work with her. You will not regret it and she will make you feel like your speaking to a life long friend.
- SSSamOct 6, 20255.0Amber is especially very helpful & knowledgeable, always courteous, & a pleasure to deal with an actual person every time you call. Actual Service.
- VVVickiOct 3, 20255.0Everyone always gets me the best rates. Everyone knows me on my first name basis. And but not least there like family to me.
Frequently Asked Questions About Jordan Hansel - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Jordan Hansel - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to log in and view your billing and payment information.
Who should I contact if I have questions about billing or payments?
Please contact your agent for any questions about bills, payments, or Renewal Coverage Offers. Your agent's phone number and email can be found on your bill's details page.
What services are offered through the State Farm mobile app?
The mobile app helps you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does the Emergency Roadside Service cover?
Emergency Roadside Service typically covers towing to the nearest repair facility, delivery of gas, oil, batteries or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the business hours for Jordan Hansel - State Farm Insurance Agent?
Monday through Thursday, 8:30 AM to 5:00 PM; Friday, 8:30 AM to 3:00 PM; closed on Saturdays and Sundays.
Is Jordan Hansel - State Farm Insurance Agent closed on holidays?
Yes, the office is closed on major holidays including Thanksgiving (Nov 27, 2025), Christmas (Dec 25, 2025), and New Year's Day (Jan 1, 2026).
What nearby restaurants can I visit before or after my appointment?
Nearby you can find Papa Murphy's Take 'N' Bake Pizza, Subway, Sanchez Burrito, China Dragon, and Burger King for a variety of dining options.
Are there mobile phone stores near Jordan Hansel - State Farm Insurance Agent?
Yes, there are several Verizon Authorized Retailers nearby including BeMobile and Cellular Communications.
What local services are near the insurance office for convenience?
Near the office, you can find Walgreens pharmacy, Coborn's Grocery Store, Pine Country Bank, and a US Bank branch for your various needs.