Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
MN-40481366 Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location
Jordan Hansel - State Farm Insurance Agent
118 11th St NE, Little Falls, MN
56345, United States
Hours
Reviews
5.0
155 reviews
5 stars
151
4 stars
3
3 stars1
2 stars0
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their willingness to assist and provide personalized service.
Cost Savings
Many reviews noted significant savings on insurance premiums compared to previous providers, with agents effectively finding better rates and coverage options.
Expertise
The team was frequently described as knowledgeable and professional, with agents taking the time to explain policies and options clearly to clients.
Accessibility
Clients appreciated the ease of communication, noting that they could reach a real person for assistance rather than automated systems.
Overall Satisfaction
Overall, customers expressed high satisfaction with their experiences, recommending the agency for its exceptional service and support.
- SMStephanie McGuireDec 20, 20255.0I was very overwhelmed by the thought of getting my own plan but when I called State Farm for a quote, I was immediately put at ease. I spoke with Ry and she was patient and knowledgeable. She walked me through the process and spoke to me in a way that was easy for me to understand. She answered all of my questions and took the time to explain everything that State Farm could do for me. Now, I have more coverage for almost half of what I was paying to my previous insurance company. Also, the fact that I can call with questions and be able to speak with a real-life person rather than an automated messaging system is huge for me! I know I am in good hands with this team!
- KMKevin McGuireDec 18, 20255.0Ryan carefully reviewed my previous coverage on my automobiles and RV. She was able to increase the coverages while substantially reducing my costs. Very professional, very knowledgeable. I met the entire staff, all great people.
- JMJulie McGuireDec 15, 20255.0Ryan made it really easy to switch insurance companies and save money.
- AEAmelia ENov 26, 20255.0Ry was such a great agent with great customer service, I highly recommend her!!
- EEElizabethNov 25, 20255.0I spoke with Amber and Ry and couldn’t be happier with the excellent experience, they made the process so simple and pleasant!
Frequently Asked Questions About Jordan Hansel - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Jordan Hansel - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to log in and view your billing and payment information.
Who should I contact if I have questions about billing or payments?
Please contact your agent for any questions about bills, payments, or Renewal Coverage Offers. Your agent's phone number and email can be found on your bill's details page.
What services are offered through the State Farm mobile app?
The mobile app helps you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does the Emergency Roadside Service cover?
Emergency Roadside Service typically covers towing to the nearest repair facility, delivery of gas, oil, batteries or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the business hours for Jordan Hansel - State Farm Insurance Agent?
Monday through Thursday, 8:30 AM to 5:00 PM; Friday, 8:30 AM to 3:00 PM; closed on Saturdays and Sundays.
Is Jordan Hansel - State Farm Insurance Agent closed on holidays?
Yes, the office is closed on major holidays including Thanksgiving (Nov 27, 2025), Christmas (Dec 25, 2025), and New Year's Day (Jan 1, 2026).
What nearby restaurants can I visit before or after my appointment?
Nearby you can find Papa Murphy's Take 'N' Bake Pizza, Subway, Sanchez Burrito, China Dragon, and Burger King for a variety of dining options.
Are there mobile phone stores near Jordan Hansel - State Farm Insurance Agent?
Yes, there are several Verizon Authorized Retailers nearby including BeMobile and Cellular Communications.
What local services are near the insurance office for convenience?
Near the office, you can find Walgreens pharmacy, Coborn's Grocery Store, Pine Country Bank, and a US Bank branch for your various needs.