Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyBusiness Insurance Service
Our passion at the State Farm Jesse Johnson office is to become your first choice for auto insurance, home insurance, life insurance and financial services in Forest Lake and surrounding Washington and Chisago County area. We are proud to serve our customers with the highest level of customer service.
Location
Jesse Johnson - State Farm Insurance Agent
568 South Lake St, Forest Lake, MN
55025, United States
Hours
Reviews
4.9
292 reviews
5 stars
272
4 stars
11
3 stars2
2 stars1
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and responsive, often going above and beyond to assist with insurance needs.
Professionalism
Many reviews highlighted the professionalism of agents, particularly in handling claims and providing clear explanations of policies.
Trustworthiness
Several customers expressed a strong sense of trust in their agents, feeling that their best interests were prioritized without pressure to purchase unnecessary coverage.
Communication
Timely and effective communication was frequently mentioned, with agents being described as approachable and willing to answer questions thoroughly.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding claims handling and customer service, indicating room for improvement.
- WFWendy FedieDec 24, 20255.0Five stars aren't enough. Ten stars would be more appropriate. Tim O'Brien is always gracious and so cheerful. He responds immediately to our emails, and it is a pleasure to do business with him and State Farm.
- RSRebecca A. StepanDec 1, 20255.0I'm glad to be at insured with State Farm in Forest Lake where we have timely, reliable communication when needed with Andrea Buchner. She provides transparent, clear estimates and options. We can trust she is doing what she can to give my family best coverage for lowest cost.
- MBMichelle BeeskowNov 8, 20255.0When I got rear ended, I called Justin and he called me back immediately to help answer my questions and helped me navigate what to do.
- TGTaylor GremmelsNov 3, 20255.0I had the pleasure of working with Justin and Kris, and I couldn’t be more impressed. I’m admittedly very particular, but they exceeded all expectations! Justin was incredibly knowledgeable and personable. What stood out most was that he never pressured me into buying anything. Instead, he focused on my best interests, ensuring I was fully informed so I could make confident decisions on my own. He was flexible with meetings and always available to answer my many questions, which I truly appreciated. He helped me get my financial “ducks in a row” and is genuinely just as excited as I am to improve and grow my financial health. Kris went above and beyond while I navigated a very involved insurance claim. She checked in on me regularly and patiently answered all of my questions, no matter how big or small. Without her support and guidance, I wouldn’t have been able to navigate or even complete the process. I love being able to walk in and feel completely supported by a team that is not only professional but truly caring.
- QEQuentin EvansOct 30, 20255.0Brad at State Farm was outstanding for my auto insurance. Knowledgeable, patient, and pressure-free, he explained options clearly, secured great savings with solid coverage, and followed up promptly. Seamless process, I highly recommend.
Frequently Asked Questions About Jesse Johnson - State Farm Insurance Agent
What types of insurance does Jesse Johnson - State Farm Insurance Agent offer?
Jesse Johnson offers auto, home, life, renter's, and business insurance.
Where is Jesse Johnson - State Farm Insurance Agent located?
The agency is located at 568 South Lake St, Forest Lake, MN 55025, USA.
What are the office hours for Jesse Johnson - State Farm Insurance Agent?
The office is open Monday through Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 3:30 PM. It is closed on Saturdays and Sundays.
What payment methods are accepted at Jesse Johnson - State Farm Insurance Agent?
Payments can be made via American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact Jesse Johnson - State Farm Insurance Agent?
You can reach them by phone at +1 651-464-7227 or visit their website at https://www.forestlakeareainsurance.com/
Which nearby financial services can I visit along with Jesse Johnson - State Farm Insurance Agent?
You can visit Edward Jones and H&R Block, both offering financial advising and related services nearby.
Are there any local automotive services near Jesse Johnson - State Farm Insurance Agent?
Yes, Lakes Transmission Service and NAPA Auto Parts provide automotive repair and parts nearby, and Dan's Towing and Recovery offers emergency roadside service.
What nearby food and coffee options are available for customers visiting Jesse Johnson - State Farm Insurance Agent?
Customers can enjoy meals or coffee at Big Apple Bagels or quick treats at Dairy Queen Grill & Chill, both located nearby.
Which nearby businesses can assist with printing and professional services?
Rapid Press Printing & Copy Center and Forest Lake Printing offer printing services, while Stev Stegner Consulting provides professional services close to the agency.
Can customers combine visits to Jesse Johnson - State Farm Insurance Agent with other local wellness and beauty services?
Yes, customers can visit Balanced Life Chiropractic, Timeless Elements Med Spa and Laser Center, or Carousel Family Hair Care nearby for wellness or beauty needs.