Customers consistently praised the helpfulness, friendliness, and professionalism of the staff, particularly highlighting Rana, Tyler, and Brittany for their exceptional service.
Claims Assistance
Many reviews noted the team's effectiveness in assisting with claims, with specific mentions of staff going above and beyond to ensure a smooth process.
Cost Savings
Numerous customers reported significant savings on their insurance policies after switching to this agency, often highlighting the team's ability to find better rates.
Communication
Customers appreciated the clear and thorough communication from agents, making the insurance process easier to understand.
Office Environment
The office atmosphere was described as welcoming and friendly, contributing to a positive customer experience.
DF
Dave Fry
Nov 14, 2025
5.0
Kim and her team members have always been quick to respond. Her knowledge of the insurance industry has become a great resource for me and my business.
KL
Kevin LaMere
Nov 12, 2025
5.0
We are pleased with State Farm and the savings we received from working with Rana. She was a pleasure to deal with and I would highly recommend giving them a chance at earning your business.
JJ
Juan julian Juárez
Nov 11, 2025
5.0
Gracias Ari, por ayudarme con el tramite de mi seguro buen precio ayuda latina muy buena y muy buenos descuentos
JV
Jennifer Vogel
Oct 30, 2025
5.0
My husband and I have had a homeowner's policy with Kim Nybo's State Farm office for 15 years. We've always received solid service. But, when it came time to file our first claim, that's when she and her staff really shined. Madeline and Corynn helped us dot the "i"s and cross the necessary "t"s, and Kim called us personally to check up on the claims process. Everything went smoothly and we couldn't be happier.
UV
Uma Venkat
Oct 23, 2025
5.0
Thank you Kimberly Nybo and team. We have our smaill business owner policy with you and are very happy with your services. Your team are quick to respond and always courteous and wonderful to work with. Particular mention of Ava who is always so great to work with. Thank you so much!
Frequently Asked Questions About Kimberly Nybo - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Kimberly Nybo - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Kimberly Nybo - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login to your billing and payment information.
Who should I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on your bill's details page.
What services are offered by Kimberly Nybo - State Farm Insurance Agent?
We offer insurance and financial services including Auto Insurance, Homeowners Insurance, Life Insurance, Renters Insurance, and Business Insurance.
What are the office hours for Kimberly Nybo - State Farm Insurance Agent?
Our office hours are Monday 8:00 AM - 7:00 PM, Tuesday to Friday 8:00 AM - 5:30 PM, and we are closed on Saturdays and Sundays.
Does Kimberly Nybo - State Farm Insurance Agent provide wheelchair accessible facilities?
Yes, our office has wheelchair accessible entrance, parking, and unisex restrooms.
What nearby places can I visit when I come to Kimberly Nybo - State Farm Insurance Agent?
Nearby you can find Distinctive Dental Services for dental care, KG's Barbershop for grooming, and Big Bob's Flooring Outlet if you need home furnishings.
Are there convenient dining options near Kimberly Nybo - State Farm Insurance Agent?
Yes, you can visit restaurants like Gyro's King, Central Pizza, Pizza 5 Dollar, McDonald's, New York Gyro, and Subway located close by for a variety of meal options.
How can nearby financial and service centers assist me when visiting Kimberly Nybo - State Farm Insurance Agent?
Nearby financial services like Jackson Hewitt Tax Service, Your Exchange Money Center, LibertyX Bitcoin ATM, and Western Union offer convenient money handling and tax assistance during your visit.