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MGA Insurance Group: Allstate Insurance

3.7
(139 reviews)

Business Details

5929 John R Rd, Troy, MI
48085, United States
(248) 828-1600
https://agents.allstate.com/mga-insurance-group-troy-mi.html

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyBusiness Insurance ServiceMotorcycle Insurance AgencyRenter's Insurance AgencyBoat Insurance AgencyProperty Insurance AgencyInsurance ConsultantAllstate
At MGA Insurance group customers are family. We strive for customers to feel that connection. We represent Allstate in Troy focusing on auto, home, life insurance and more. Call our Office today to see how my agency can help you, family and friends.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

MGA Insurance Group: Allstate Insurance
5929 John R Rd, Troy, MI
48085, United States

Hours

Reviews

3.7
139 reviews
5 stars
61
4 stars
32
3 stars
7
2 stars
13
1 star
12
  • TT
    Theresa DuBay Hipple (Patriot T-Ma)
    Sep 23, 2025
    5.0
    A few years ago I received a call from Andrea Castillo from Allstate. I had never considered Allstate before and she helped me with home and auto insurance. She was awesome. Andrea goes out of her way to be helpful and I appreciate that.
  • AB
    Angie Buford
    May 27, 2024
    2.0
    Too expensive! I believe that the insurance rates are bias and certain zip codes are extremely higher even if the individual has had a good record with company.
  • CC
    Carly Copus
    Jan 31, 2024
    1.0
    We had a house fire in Dec 2022. We have not heard from our agent or this agency once and navigating the claim has been a nightmare with zero help. We still aren’t home. We had to file a state complaint against them. Avoid this agency.
  • DD
    daveinthx1
    Jan 8, 2024
    1.0
    After 25+ years as an Allstate customer, I was forced to leave. I had amazing service all the years I lived out West. When I moved to Michigan, the service fell apart. The first agency I chose didn't answer the phone, and didn't return calls. After radio-silence, I discovered that they closed permanently, and switched me to MGA Insurance Group, with no notification. MGA never reached out, and was also incredibly difficult to get a hold of. When I finally cancelled, somebody at MGA told me they had record of my cancellation, and it would take a few days to go through. However, after two weeks, and no sign of my refund, I had to call the main Allstate customer service number (after MGA didn't answer the phone again) to discover that MGA had in fact not taken any steps to cancel my policy. Unacceptable on so many levels.

Frequently Asked Questions About MGA Insurance Group: Allstate Insurance

What types of insurance does MGA Insurance Group: Allstate Insurance offer?

They offer auto, home, life, motorcycle, flood, renter's, boat, and property insurance.

What are the operating hours of MGA Insurance Group: Allstate Insurance?

The office is open Monday through Thursday from 9 AM to 6 PM, Friday from 9 AM to 5 PM, and closed on Saturdays and Sundays.

Brand Certified Facts from MGA Insurance Group: Allstate Insurance

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