Brand Certified
Susan Rauser - State Farm Insurance Agent
4.9(635 reviews)
Certified by Susan Rauser - State Farm Insurance Agent • Apr 05, 2026
Business Details
874 E 8th St, Traverse City, MI
49686, United States
Certified by Susan Rauser - State Farm Insurance Agent • Apr 05, 2026
(231) 421-9596
Certified by Susan Rauser - State Farm Insurance Agent • Apr 05, 2026
https://www.instantaccessagent.com
Certified by Susan Rauser - State Farm Insurance Agent • Apr 05, 2026
About
Certified by Susan Rauser - State Farm Insurance Agent • Apr 05, 2026
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
MI-16353915
We offer all lines of insurance and financial products as a way of protection and direction to meet our customers' needs and help them reach their dreams. We treat all of our customers in a caring and professional manner and provide efficient and seamless services. We strive to make significant contributions to the community by living fully the good neighbor philosophy.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- On-site parkingAvailable
Location
Certified by Susan Rauser - State Farm Insurance Agent • Apr 05, 2026
Susan Rauser - State Farm Insurance Agent
874 E 8th St, Traverse City, MI
49686, United States
Hours
Certified by Susan Rauser - State Farm Insurance Agent • Apr 05, 2026
Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed
5/25/20268:30 AM - 5:00 PM
7/3/20268:30 AM - 5:00 PM
9/7/20268:30 AM - 5:00 PM
11/26/20268:30 AM - 5:00 PM
12/25/20268:30 AM - 5:00 PM
1/1/20278:30 AM - 5:00 PM
Reviews
4.9
635 reviews
5 stars
615
4 stars9
3 stars3
2 stars2
1 star6
- NBNick Babcock4 days ago5.0Have had state farm for yrs and yrs, just had a policy review with Julia from Susan rauser office off 8th st. And let me tell ya. This woman knows her job and does it well... After some policy shifts and updates she was able to save me quite a bit monthly... Much needed during these uncertain times.
- KRKatie Rasho6 days ago5.0I’ve had a really great experience with State Farm. Their insurance options are reliable and gave me a lot of peace of mind knowing I’m covered with a plan that truly fits my needs. I especially want to thank Julia, who went above and beyond to help me find the best coverage. She took the time to understand what I needed and made the whole process simple and stress-free. It’s clear she genuinely cares about her clients. I’m very thankful for her help and would definitely recommend State Farm to anyone looking for quality insurance and excellent customer service.
- LJLoren Bristol JrApr 3, 20265.0Susan Rauser State Farm, has the best service! Always friendly staff more than willing to go the extra mile to help. They always remember me! I have had a couple claims with them over the years. And had no problems or issues. They have always been there. Took care of everything! Hands down they ROCK!! Thank you Susan Rauser and your wonderful staff!!!
- THTravis HenigeMar 30, 20265.0My credit card was compromised a few weeks ago, I got a new card and forgot to update my payment information with State Farm. I got a message from State Farm that my payment did not go through. I called the office and spoke to Julia, within a few minutes my information was updated and my payment processed. Every time I called the office for whatever reason they always get me taken care of quickly.
- MRMichele RuddMar 23, 20265.0I was into the office today and I needed the beacon installed for our car and then it turned out I needed the app installed and a password reset, more than I wanted to deal with! Beth walked me through the process with kindness and made it all work. And patient, I felt comfortable. We are new to State Farm and this type of service makes me glad we went to your office. Beth quickly and capability helped. Thank you! And thanks to Maureen who set us up with the new policy, and Jennifer who answered the phone questions, even on that horrible snow day!
Frequently Asked Questions About Susan Rauser - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Susan Rauser - State Farm Insurance Agent?
No, you can get a free quote online without any charge.
What payment methods are accepted at Susan Rauser - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Access your account through the Digital Pay Payment Center by logging in with your User ID and password.
Who should I contact if I have questions about billing or payments?
Please contact your agent. Their phone number and email are available on the details page of your bill.
What services can I use with the State Farm mobile app offered here?
The app helps manage insurance and banking accounts, get roadside assistance, file claims, and more.
What coverage does Emergency Roadside Service provide?
It includes towing to the nearest repair facility, delivery of gas, oil, battery or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the business hours of Susan Rauser - State Farm Insurance Agent?
They are open Monday to Friday from 8:30 AM to 5:00 PM, and closed on Saturdays, Sundays, and major holidays.
Is the Susan Rauser office wheelchair accessible?
Yes, it has wheelchair accessible entrance, seating, and restroom facilities.
What nearby places can help me find Susan Rauser - State Farm Insurance Agent?
Nearby you can find Family Fare Supermarket and Potter's Bakery, which are good landmarks on E 8th St in Traverse City.
Are there other related financial or insurance services near this location?
Yes, nearby are State Farm - Susan Rauser financial services and Vero Retirement Services, both offering related insurance and financial products.
What amenities nearby could I visit before or after my appointment?
You might enjoy visiting Cherry Blossom Massage & Spa for relaxation or Courtyard Fine Art gallery for cultural experiences.
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