Customer Service
Customers consistently praised the friendly, helpful, and professional service provided by Russ and his team.
Knowledgeable Staff
Many reviews highlighted the staff's expertise and ability to explain insurance options clearly, helping clients make informed decisions.
Value for Money
Numerous customers reported significant savings on their insurance policies after switching to Russ Vallee State Farm.
Personal Touch
Clients appreciated the personalized attention and care they received, often feeling like part of a family rather than just a customer.
Marketing Issues
Some customers expressed frustration with unwanted marketing calls and texts from the agency.