Certified by Thea Collins: Allstate Insurance • Mar 08, 2026
Reviews
4.5
363 reviews
5 stars
272
4 stars
52
3 stars
9
2 stars
7
1 star
14
SA
Sarmad Awni
Feb 14, 2026
5.0
Great insurance company with excellent customer service. They were quick to respond, answered all my questions, and made the whole process easy. Highly recommend.
LD
Leisa Duncan
Jan 20, 2026
5.0
Thea very professional and knowledgeable. A delight to work with.
GC
Garret C
Dec 22, 2025
1.0
Linda never refunded me fully for my canceled auto insurance for 2 cars. They refunded me 78 dollars over 500 something. switched over had them for 10 some years. tried to cancel my home and auto emailed nothing. Called doubt i will get a full refund for the house. Don't go with them Dan left for good reason. Been with them 12 years. Never had these issues before at other than these 2 years. Not with dan or the other competent male agent. When i want something off done that day with a full refund. When told ''NOT TO RENEW MY CARS'' some how they were renewed and not refunded the full amount. Wouldn't need a refund if they never put on cars that were not suppose to be put on. told them i would not renew and to cancel my policy. they did not do it. Had to call Allstate to open an investigation.
RR
Robert.ozella
Dec 18, 2025
1.0
Your spokesperson has to go! We would never ever consider Allstate after seeing the nonsense/commercials you're paying for during prime time! Quit ripping off your customers Allstate!!! Reduce your rates!!
MM
Michael McPhail
Jul 4, 2024
5.0
Recent had several claims after basement flooding that required remediation and a plumbing company had to dig up the basement floor to repair a section of pipe. Allstate was incredible. When they sent me money it was immediate, and they dealt directly with the mediation company. So glad I had Allstate to get me through all this.
Frequently Asked Questions About Thea Collins: Allstate Insurance
What are the regular business hours of Thea Collins: Allstate Insurance?
Thea Collins: Allstate Insurance is open Monday to Thursday from 9:00 AM to 5:30 PM, and Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Where is Thea Collins: Allstate Insurance located?
The agency is located at 1984 E Auburn Rd, Rochester Hills, MI 48307, USA.
How can I contact Thea Collins: Allstate Insurance?
You can contact them by phone at +1 586-997-0200 or by email at TCOLLINS@allstate.com.
Does Thea Collins: Allstate Insurance offer online appointment booking?
Yes, online appointments are available through their website at https://agents.allstate.com/thea-collins-rochester-hills-mi.html?section=appointment.
Which insurance products and services does Thea Collins: Allstate Insurance provide?
They provide auto, home, life, motorcycle, business, health insurance, and special programs including support for local organizations and employee benefits.
What languages are spoken at Thea Collins: Allstate Insurance?
The agency offers services in English, Spanish, Macedonian, and Albanian.
Are there nearby community services around Thea Collins: Allstate Insurance?
Yes, the Rochester Hills Resiliency Center is nearby, offering community and printing services that you might find helpful before or after visiting the agency.
Where can I find dining options near Thea Collins: Allstate Insurance?
Nearby dining options include North Shack Inc for barbecue, Shelby Donuts for coffee and donuts, and Bekka Valley for Middle Eastern cuisine.
Is there a convenient gas station near Thea Collins: Allstate Insurance?
Marathon Gas station, which also provides convenience store and liquor store services, is located close by for fuel and quick purchases.
Are there any local schools or churches near Thea Collins: Allstate Insurance?
Yes, Children's Academy For Learning (an elementary and daycare center) and churches like Creekside Christian Church and Gethsemane Lutheran Church are in the vicinity.
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