Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
MI-19322211 The Jessica Massey State Farm agency will help customers protect what’s important to them and invest in their future, while providing excellent customer service.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Jessica Massey - State Farm Insurance Agent
2429 S. 11th St., Niles, MI
49120, United States
Hours
Reviews
4.9
92 reviews
5 stars
87
4 stars
4
3 stars0
2 stars0
1 star1
- CKCayden KromerDec 4, 20251.0When your ai system is replaced with real people who address concerns then maybe somebody will look at you
- ABAshley Bruning-McBrideDec 1, 20255.0Jessica and her team are quick to help and problem solve. Much appreciated.
- EMEric MooreNov 19, 20255.0Friendly & knowledgeable. Made bundling Auto & Renters easy!
- CDCynthia DungeyOct 21, 20255.0It was very easy with the agent to set up my insurance for my car and all the help that she gave me to proceed with my coverage and all the cost that would go into be having a better insurance rate to fit my needs as a senior citizen
- MZMelissa ZenderlandOct 20, 20255.0Jessica and her staff are always available whenever I need to speak with them. Jessica truly cares about her clients and always goes the extra mile to make sure they have what they need to be properly protected. You will not be disappointed with her and her staff on your side!
Frequently Asked Questions About Jessica Massey - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for an online quote at Jessica Massey - State Farm Insurance Agent?
No, you can get a free quote online without any payment.
Who should I contact for questions about billing or payments?
Contact your agent. Their phone number and email are on your bill's details page.
What can I do with the State Farm mobile app provided by Jessica Massey?
You can manage insurance and banking accounts, get roadside assistance, file claims, and more.
What services are covered under Emergency Roadside Service?
Services include towing to repair facilities, gas/oil/battery delivery, one hour of locksmith or select mechanical labor.
What are the office hours for Jessica Massey - State Farm Insurance Agent?
Open Monday to Friday from 9:00 AM to 5:00 PM, closed on weekends and major holidays.
Does Jessica Massey - State Farm Insurance Agent accept online appointments?
Yes, online appointments are offered, but appointments are not required.
What payment methods are accepted by Jessica Massey - State Farm Insurance Agent?
They accept cash, American Express, Discover, Mastercard, and Visa.
Are there nearby places where I can grab a coffee before or after visiting Jessica Massey?
Yes, nearby coffee spots include Coffee Time and Biggby Coffee, perfect for a quick break.
Can I visit nearby places like Jay’s Lounge after my appointment at Jessica Massey?
Absolutely, Jay’s Lounge is a nearby sports bar and restaurant where you can relax after your visit.
Are there other insurance agencies near Jessica Massey - State Farm Insurance Agent?
Yes, Scott Stewart - State Farm Insurance Agent is nearby if you need additional insurance support options.