Business Details
About
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MI-0108417 We are a relationship company brought to life every day by our team's interaction with our customers. We are committed to connecting to and understanding our customers wants, needs, worries and cares. We are committed to lifelong relationships that grow and evolve as our customers lives change and grow themselves. This will be achieved by providing exceptional customer care, superior insurance products and services and always being there for customers when they need us most.
Details
- Requires appointmentNot available
- Online appointmentsNot available
- Onsite servicesAvailable
- Wheelchair accessible seatingAvailable
Location
David Arce - State Farm Insurance Agent
909 E 12 Mile Rd, Madison Heights, MI
48071, United States
Hours
Reviews
4.7
401 reviews
5 stars
362
4 stars
7
3 stars1
2 stars6
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents like Sarah, Mariah, and Hazar received high praise for their helpfulness, knowledge, and patience, making the insurance process easy and pleasant for customers.
Cost Savings
Many customers reported significant savings on their insurance premiums, often due to the agents' efforts in finding discounts and bundling options.
Communication Issues
Some customers experienced problems with communication, including delays in responses and issues with policy cancellations, leading to frustration.
Overall Satisfaction
Despite some negative experiences, the majority of reviews reflect a high level of satisfaction with the service provided by the agency.
- JDJann Dipiazza3 days ago5.0Sarah Huthwaite was great, she saved us thousands of dollars on our Homeowners and Auto Insurance. We have been with a brokerage firm for 10+ years with our costs increasing each year, we just received our new renewal that doubled in price. Sarah got our premium lower than our current rate that included better coverage. I would highly recommend!
- THTim Hollon4 days ago1.0They couldn't even call me to inform me that I needed to sign papers or to come in. My bill jumped almost 100$ because the agent wouldn't do their job.
- CSColeen Shumate4 days ago1.011 years I've been with this agent, found cheaper insurance through progressive, progressive says they sent cancellation notices for all three policies State farm says they only received one so I'm still being billed for insurance it's illegal to have two insurances they will not prorate it back, emails were sent back stating that they were all canceled they're saying they didn't get it, don't believe it, don't go with these bozos
- TSTony Smith5 days ago5.0Sarah was great to work with. She was patient and walked me through options that would save us money on our automobiles and home. Thank you Sarah (and Dave)!
- CBCari BNov 10, 20255.0My agent, Mariah, was helpful and kind getting me the best possible rate for my situation and needs. I've been a fan of State Farm for over 30 years and although I have used other companies in the past, State Farm outshines them ALL.
Frequently Asked Questions About David Arce - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online at David Arce - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted by David Arce - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Can I access my billing and payment information online?
Yes, you can use the Digital Pay Payment Center link to access your account with your User ID and password.
What services does David Arce - State Farm Insurance Agent provide?
We provide insurance services including Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the office hours for David Arce - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Is the office of David Arce - State Farm Insurance Agent wheelchair accessible?
Yes, the office has wheelchair accessible seating available.
Can I purchase or change my insurance coverage online without an agent?
You cannot complete the process without an agent, but you can request changes to your coverage online which will be forwarded to your agent for processing.
What nearby services can I access when visiting David Arce - State Farm Insurance Agent?
Nearby services include Michigan IME for test preparation and health, InTouch Credit Union for banking needs, and Western Union for money transfer services.
Where can I grab a quick snack or gas near David Arce - State Farm Insurance Agent?
You can visit Meijer for pharmacy and retail shopping, Meijer Express Gas Station for fuel, or enjoy treats at Golden Cone Frozen Custard and Shaker's Dairy Bar ice cream shops nearby.
Are there medical services close to David Arce - State Farm Insurance Agent in case of emergency?
Yes, there are several nearby medical facilities such as JAMS-Madison Heights clinical laboratories, Oakland Family Practice, and DMC Harper Bariatric Medicine Institute.