Auto-Owners Insurance

Reviews

• CN

  Cam Nguyen

  Oct 29, 2025
  1.0
  This is crap insurance!!! They may start off with lower premiums but they end up increasing it at renewal time. My car insurance increased by 40% at renewal time so I ended up switching to another company. I still have my homeowner’s insurance through Auto-Owners. In the 3 yrs. that I have been a customer, I filed 1 claim for hail damage to my roof. The claims adjuster returned my telephone calls 10% of the time. I was passed around to different adjusters. My claim was ultimately denied. Customer service constantly told me my claim was closed and that there was nothing else to do on the claim which I later learned was incorrect. That prompted me to file an appeal. My 10+ neighbors had their claim approved for hail damage to their roofs in a very timely manner. Several weather reports, specifically to my address, noted 1.25 hail. Yet, Auto-Owners continues to deny my claim. I am the ONLY one in my community that is still fighting with my insurance company. If you want to talk to the CEO or Regional Director, forget it! I sent a letter to the CEO and Regional Director regarding my complaint and received telephone calls from other people in the company. It is 10 months now and I am still dealing with Auto-Owners. I absolutely, positively would NOT recommend Auto-Owners!!
• KA

  Kathy Adams

  Oct 22, 2025
  1.0
  They don’t pay what they owe you even with replacement cost. They cheated me out of $6500.00 and took me 15 months to get a check for $2100 when it should’ve been $8500.00 Auto Owners insurance just plain sucks.
• SJ

  Scott James

  Oct 15, 2025
  5.0
  I have nothing but high marks for Auto-Owners not only have personal representation them as an agent but have a claim with them and they were outstanding. Keep up the good work
• MM

  M

  Sep 25, 2025
  1.0
  Client for 10+ years. That ended this year. 100% increase the past 4 years for car insurance, despite a clean record. Pricing yourself out of business
• AT

  Adus Talton

  Sep 19, 2025
  2.0
  2-Stars ONLY FOR “Ai Road Assistant” get rid of this extremely unhelpful, useless, unintelligent tool. WE WANT TO SPEAK TO A HUMAN WHEN WE MAKE THE EFFORT TO CALL!!!

Frequently Asked Questions About Auto-Owners Insurance