Coleman Agency

Reviews

• AM

  ang miller

  Apr 3, 2026
  1.0
  Closed on the weekend but will block off a shared parking lot with a laundry-mat.
• TK

  Tim Kimball

  Feb 22, 2026
  1.0
  I wouldn’t get insurance through them they are expensive get it at trumble insurance or buckland. Plus they don’t like people parking in their parking lot on Sunday they are closed in a joint parking lot. Glad I don’t have insurance through them anymore because they are childish about their parking lot and highly expensive compared to other places. If you want to waste money then go there then I guess I wouldn’t recommend it. I bet other insurance companies will let you park in their parking lot with out threatening to tow your vehicle to.
• BC

  Brenda Claypool

  Feb 25, 2025
  1.0
  I have been with Coleman for more then 8 years. This was not the 1st incident with this agent. She is the rudest, yells at you when you question why her call was not returned when she stated she would return your call that day and it never happens. You call back the next business day Monday at 2:30pm and she states all the excuses in the book: short staffed, take customers as they come in when my call was on Friday at 9:25 am. Why would you ever state that to your customer and WHY would you state I'll call you back at the end of the day and NOT do it, with at least a call to say I'm still working on it. I'm your pay check maybe you should train your staff to have some manners. Worst customer service ever. Find insurance somewhere else that treats you like a human being. There are plenty out there in Hastings.
• KK

  Kendra

  Dec 4, 2021
  4.0
  Wonderful staff. They are very quick and very personable. The only reason I didn't give 5 stars is because they haven't been able to get me the lowest rates on auto.

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