As a Michigan native, I love the diversity of Grand Rapids. I'm a graduate of Hope College, and started within the Allstate Agency in 2011. My team is passionate about working with customers to assist them with their insurance decisions.
They are fraudsters. I'd give zero stars if I could. The lady that answered the phone was yelling at me & then asks me why I am yelling at her. I said I wasn't yelling because I was literally talking. She asked if I was smoking crack because I wasn't falling for her gaslighting & out right lying. All I wanted was the services I paid for to be insured by a reputable insurance agency but this is not that place. They will make changes to your policy without your consent then lie about it. I asked why my girlfriend could be on the boat policy but I couldn't be on the auto policies & I was told that would change the price & terms. So, then I asked if I can't legally drive on the roadway & my girlfriend can't legally drive a boat then how would it be any different? I also said I am not on the boat policy or the vehicle policies to which she insisted I was. I had both policies pulled up and I wasn't anywhere on them, she insisted I was. The lady I talked to got flustered again & you could hear Andrew in the back round providing additional unprofessional commentary. Then they hung up again. It's legitimately a circus over there, needless to say I'm moving all of my policies far away from their unprofessional & to be perfectly honest criminal behavior. I work hard for the things that I've got & I don't like when people try to make plays on me.
TH
Tim Halladay
Aug 4, 2025
5.0
Staff is always available and helpful!
TA
Tamela Vander Ark
Jul 31, 2025
5.0
Always listens, responds in a timely manner, problems resolved. Works to find the best coverage to meet your needs. Repairs done well.
SD
Sidney Davis
Jul 27, 2025
1.0
This place made a mistake with my policy. I called to ask a question. And they were very standoffish. I was a customer all he had to do. Was tell me or answer my question. It went from that till hearing one of the secretary's problems, the owner or nobody else have reached out, but they don't know they're about to lose a good customer, a good client. I had all my policies on auto pay. They screwed up the auto pay on my automobiles which made me have to start paying larger amounts of front because of this mistake. She admitted to her mistake. But start telling me all these personal problems. And it was screaming on the phone I almost refused to speak with them right now but you would think the owner would have reached out to figure out what's going on. I have yet to do that. I will be calling. Corporate soon
Frequently Asked Questions About Radler Insurance Group: Allstate Insurance
What types of insurance does Radler Insurance Group: Allstate Insurance offer?
They offer auto, home, renters, life, motorcycle, boat, business, property insurance, and more as an Allstate agency.
What are the office hours for Radler Insurance Group: Allstate Insurance?
Their office is open Monday to Thursday from 8:30 AM to 5:30 PM, Friday until 5:00 PM, and closed on Saturdays and Sundays.
Where is Radler Insurance Group: Allstate Insurance located?
They are located at 4595 Broadmoor Ave SE, Suite 170, Grand Rapids, MI 49512, USA.
How can I contact Radler Insurance Group: Allstate Insurance?
You can call them at +1 616-226-2667 or email at ANDREWRADLER1@ALLSTATE.COM.
Can I book an appointment online with Radler Insurance Group: Allstate Insurance?
Yes, online appointments are available through their website's reservation system.
Does Radler Insurance Group offer services onsite at their location?
Yes, the agency provides onsite insurance services at their Grand Rapids office.
What languages are spoken at Radler Insurance Group?
They offer services in English.
What nearby educational institution is close to Radler Insurance Group?
Davenport University Broadmoor campus is nearby, useful for those visiting the university who might need insurance services.
Are there legal services near Radler Insurance Group: Allstate Insurance?
Yes, James Moore Law and Westerbeke Law Firm are nearby, which could be helpful if you need legal assistance related to insurance.
What financial services are available near Radler Insurance Group?
Nearby financial services include Daniel Jay Musick - Ameriprise Financial Services, LLC and Daniel Musick Ameriprise Financial, both offering financial advising and related services.