Manny Urrutia: Allstate Insurance

Reviews

• PM

  peter Mrowczynski

  Feb 23, 2023
  2.0
  The Towson office is awesome, some how I was shifted to highland town wasn't pleased. Had to cancel raised my car insurance 79 dollars more a month. I was a good customer and don't feel that much of an increase was right
• AM

  ALmaliki M

  May 29, 2022
  1.0
  At first it was fine with you, but after a while I don't know why the price went up, it was supposed to go down. I think I will end my contract with you.
• AS

  A Squad

  Nov 4, 2020
  1.0
  I sold my vehicle and canceled my auto policy through the Allstate customer service number and then was told by this Allstate agent when I purchased my new vehicle that the customer service representative was not suppose to cancel my policy if I disclaimed to her that I was purchasing a vehicle within 30 days. I actually purchase my vehicle within two weeks of canceling the auto policy. I call back and speak with this agent and got sent through this whole hurdle of calling the customer number again to get them to fix what was suppose to have been jacked up. So, eventually that fix it and I am able to proceed with the policy. So, I sold my first vehicle. Purchase a new vehicle and now I’m trying to insure it. I cancel the coverage on the old car and put the new car on. Cancels the policy via email agent says he never got resent the the original email with date now he has it. He suppose to had canceled the policy but, yet I have to call and speak with him again to let him know that a new policy was started and that I am currently being billed for a car that I sold two months ago. He apologized and said he took care of but yet the bill is forwarded to collections? Then when I call again he is very arrogant and does not show no sympathy towards my concerns. I will NEVER do busy with Allstate or any of its affiliates ever again.

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