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James Brown - State Farm Insurance Agent

4.8
(715 reviews)

Business Details

5211 Auth Road, Suitland, MD
20746, United States
(301) 899-3313
https://insuringmaryland.com/

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance Agency
We are a family owned insurance agency. Our goal is to provide you with fast, easy, auto insurance, life insurance, home insurance and renters insurance. We are here to help life go right and protect you from the unexpected. James Brown - State Farm Insurance Agent is located in Suitland, MD. Se habla español! My dedicated team of professionals serves speakers of both English and Spanish—hablamos español—and we work hard to ensure a friendly and welcoming environment in our office. We’re caring, compassionate and reliable, and we have a passion for helping people manage everyday risks, plan for the future, and protect the people and things they cherish most.

Location

James Brown - State Farm Insurance Agent
5211 Auth Road, Suitland, MD
20746, United States

Hours

Reviews

4.8
715 reviews
5 stars
675
4 stars
12
3 stars
3
2 stars
3
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Agents are consistently praised for their professionalism, patience, and helpfulness, creating a positive experience for customers.

Knowledgeable Staff

Many reviews highlight the agents' expertise and ability to explain insurance policies clearly, helping customers make informed decisions.

Positive Experiences

Numerous customers report feeling valued and supported, often mentioning specific agents who went above and beyond to assist them.

Mixed Reviews

While most feedback is positive, there are a few negative experiences noted, particularly regarding customer service and pricing issues.
  • WB
    William Bagent
    5 days ago
    1.0
    For me I had a terrible experience with Chakeena M. during my review appointment. I felt that she didn't know exactly why I was being charged for a peticilar charge on my account. She kept saying "it could be this or it could be that". But didn't really know what exactly this charge was for. This tells me that when doing the review with a customer they either didn't prepare very well or just don't know, so how can we do a proper review if you don't understand why a charge is on the account and can explain it to the customer ao they can understand it. So at that point, I decided the call was done and I ended the call by saying "I have to go ,babe. Then hung up the phone. Mostly a waste of time. Didn't get anywhere or change anything. STATE FARM DO BETTER!
  • JW
    Jenny Webster
    Feb 20, 2026
    5.0
    My experience switching my home and auto policies to State Farm was made seamlessly by my agent, Bee. She was not only knowledgeable, but looked into every possible way to improve my coverage, and insure that my billing would would work well with my disability schedule. Bee is so friendly and patient; & was a pleasure to work with. I signed on the spot. Thanks Bee!
  • TS
    Tim Swanntim
    Feb 17, 2026
    5.0
    Belinda Willis was awesome!! Save me over $200 per month on my auto coverage from what Allstate was charging me. Thank you so much!
  • NN
    Niyah
    Feb 16, 2026
    5.0
    Belinda was very helpful and I was able to save so much switching over to State Farm.
  • JP
    James P
    Jan 30, 2026
    5.0
    She is an ABSOLUTE AMAZING AMAZING PERSON. She is helping me fix my mistake by helping a person with a vehicle. And she deserves nothing less than 10 stars reviews. She will go above and beyond to help you in any way shape or form she can.

Frequently Asked Questions About James Brown - State Farm Insurance Agent

What types of insurance does James Brown - State Farm Insurance Agent offer?

They offer auto, life, home, and renters insurance.

Where is James Brown - State Farm Insurance Agent located?

They are located at 5211 Auth Road, Suite 204, Suitland, MD 20746, USA.

Brand Certified Facts from James Brown - State Farm Insurance Agent

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Certified March 01, 2026Yext Knowledge Graph
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