Business Details
About
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MD-100032583 The mission of the Dane Spealman State Farm office is to provide Pikesville and surrounding Baltimore County with reliable insurance coverage they can count on. Our office can help with auto insurance, homeowners insurance, renters insurance, life insurance, business insurance, and much more. Stop in and meet with our experienced insurance team to get covered today!
Location
Dane Spealman - State Farm Insurance Agent
3635 Old Court Rd, Pikesville, MD
21208, United States
Hours
Reviews
4.9
133 reviews
5 stars
129
4 stars0
3 stars1
2 stars0
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents like Amber, Valerie, and Tammy received high praise for their exceptional customer service, warmth, and professionalism, making customers feel valued and understood.
Knowledge and Support
Customers appreciated the agents' thorough knowledge and willingness to explain policies and options, ensuring they felt informed and confident in their decisions.
Personalized Experience
Many reviews highlighted the personalized and family-like atmosphere created by the staff, making interactions feel less transactional and more caring.
Efficiency
The team was noted for their responsiveness and efficiency in handling inquiries and resolving issues, often going above and beyond to assist customers.
Mixed Experiences
While most feedback was positive, there were a few negative experiences regarding miscommunication and service inconsistencies.
- LBLutricia BensonNov 10, 20255.0I highly recommend this State farm insurance company, because of Amber 's excellent Professionalism, Customer Service, and Just being a all around honest and kind person, who went above and beyond the call of duty to make sure I received the best rates and discounts for auto insurance that was affordable for me. I am a happy and satisfied State Farm Customer. Thank you kindly Amber. May God Bless you. JESUS is The WAY The TRUTH The LIFE John 14:6
- BSBrittany SpencerNov 7, 20255.0I had the pleasure of working with Amber and she was AWESOME! She was so patient and ensured I understood my business policy offerings and ensured my desired coverage needs were met. She was knowledgeable about additional coverage and State Farm services that I hadn’t thought of. Amber made the process so smooth and helped put to rest my feelings of uncertainty!
- NSNikkia StevensonOct 31, 20255.0What a pleasure and comfort Ms. Amber Collins of State Farm is to speak with. Ms. Collins is always warm and welcoming as well as providing answers to all questions asked. Ms. Collins makes it feel like family not an agency when I call since day one! The way she shows concern and care can be felt even over the phone. Like a good neighbor State Farm and Ms. Collins are there! Thank you so much 💓
- BMBrittany McCrawOct 24, 20255.0The associate with State Farm, Amber was so helpful and professional. She assisted me in all my needs and went above and beyond in looking at ways to assist me. Thank you so much Amber!
- SBshannon brownOct 14, 20255.0I want to take a moment to recognize Valerie Sanchez for her exceptional customer service and dedication. Valerie went above and beyond to assist me with a misplaced premium refund check. From the very beginning, she was diligent in checking in, keeping me informed every step of the way, and working directly with corporate to ensure the issue was resolved. She took the initiative to update my new address so the check could be reissued to the correct location, and she consistently followed up to make sure everything was handled smoothly. Her professionalism, communication, and genuine care truly stood out. It’s rare to encounter someone so committed to helping their customers and seeing things through to the very end. Valerie is an outstanding representative of State Farm, and I’m extremely grateful for her support!
Frequently Asked Questions About Dane Spealman - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Dane Spealman - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Free quotes are offered.
Who can I contact if I have questions about billing or payments?
Please contact your agent for billing or payment questions. Your agent's phone number and email are on your bill's details page.
What features are available on the State Farm mobile app?
The app helps you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover at this office?
It typically covers towing to a repair facility, delivery of gas, oil, battery or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
Can I purchase a State Farm policy online through Dane Spealman's office?
Typically, you can purchase a policy online after getting a quote. If not, please contact your agent or Customer Care.
What are the office hours for Dane Spealman - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
What insurance products does Dane Spealman offer?
They offer auto, life, homeowners, renters, motorcycle, property, boat, pet, and business insurance.
What payment methods are accepted at the State Farm office?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
Which languages are spoken at this State Farm office?
English, Spanish, Ukrainian, Russian, and Polish are spoken.
How can nearby real estate agencies like The Kirk Property Group help customers visiting the insurance office?
Customers looking to buy or sell property can easily coordinate with nearby real estate agencies such as The Kirk Property Group before or after visiting the insurance office for coverage related to their properties.
Are there any nearby healthcare services customers can access while visiting Dane Spealman - State Farm?
Yes, nearby options include Dental Sleep Maryland - Pikesville and Drs. Gordon and Silverman Orthodontics for dental care, which customers might find convenient.
Can nearby services like BurnAlong provide complementary wellness options for insurance clients?
BurnAlong offers health and business services nearby, which clients might explore for wellness programs alongside their insurance plans.