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Karen Michaels - State Farm Insurance Agent

4.9
(1637 reviews)

Business Details

2280 Pulaski Highway, North East, MD
21901, United States
(410) 287-5800
https://www.karensgotme.com/

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
MD-3000180169 The mission of the Karen Michaels State Farm Insurance Office is to provide our customers with a great value on auto insurance, home insurance, business insurance, life insurance, and more. We are here to be the first and ultimate choice for all of Maryland, Delaware, and Pennsylvania insurance needs.

Details

  • Requires appointmentNot available
  • Online appointmentsNot available
  • Onsite servicesAvailable
  • Free parking lotAvailable

Location

Karen Michaels - State Farm Insurance Agent
2280 Pulaski Highway, North East, MD
21901, United States

Hours

Reviews

4.9
1,637 reviews
5 stars
1,573
4 stars
37
3 stars
4
2 stars
9
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and helpful nature of the staff, particularly highlighting individuals like Mimi, Tammy, and Scotty.

Efficiency

Many reviews noted the quick and efficient service provided by the team, with representatives able to resolve issues and answer questions promptly.

Knowledgeability

Customers appreciated the thorough knowledge of the staff, who were able to provide clear explanations and guidance on insurance policies and coverage.

Mixed Experiences

While most feedback was positive, there were a few negative experiences related to communication issues and service inconsistencies.
  • JC
    Jonathan Cheriza
    today
    5.0
    I recently opened a new policy for auto and renter’s insurance, and Josh helped me through the process. He provided great explanations, and every question I asked he went into detail and gave me reassurance. I really appreciated his patience and professionalism.
  • DM
    Danielle Milling
    2 days ago
    5.0
    Absolutely love having state farm. It's so easy to use and when I do need help, customer service associates are amazing and very understanding with everything. Tammy is great. She has helped me numerous times with me paying my bill when my app isn't working. Love having state farm.
  • YY
    YellowCab323
    2 days ago
    1.0
    Unprofessional contact practices. Called me four times back to back while I was at work and kept having to silence. Had to block to get it to stop. THIS BTW just to quote me insurance. This screams pushy. I'm in sales and wouldn't dream of doing this to anyone.
  • LE
    Linda Evans
    6 days ago
    5.0
    I was happy with the person who helped me she was very kind. She made sure I was OK first thing then took my report. She asked if there was anything she could do for me and then wished me a speedy recovery. She made me feel like she genuinely cared about my health and well being.
  • TT
    Trina
    Feb 25, 2026
    5.0
    MIMI took the time to review my account and look for discounts to benefit me in every way possible. Mimi, you have eased my worries and help me be able to navigate without stressing. Thank you for going over and above to help me. I have always had a issue with asking. But today I asked and Mimi, you provided the source of help I needed. Thanks So Much, You Are Appreciated!!!

Frequently Asked Questions About Karen Michaels - State Farm Insurance Agent

Do I have to pay for a quote online?

No, you do not have to pay for a quote online. We offer free quotes!

What payment methods can I use?

We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.

Brand Certified Facts from Karen Michaels - State Farm Insurance Agent

This information is certified by Karen Michaels - State Farm Insurance Agent and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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