Business Details
About
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MD-3000180169
The mission of the Karen Michaels State Farm Insurance Office is to provide our customers with a great value on auto insurance, home insurance, business insurance, life insurance, and more. We are here to be the first and ultimate choice for all of Maryland, Delaware, and Pennsylvania insurance needs.
Details
- Requires appointmentNot available
- Online appointmentsNot available
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Karen Michaels - State Farm Insurance Agent
2280 Pulaski Highway, North East, MD
21901, United States
Hours
Reviews
4.9
1,464 reviews
5 stars
1,406
4 stars
35
3 stars4
2 stars7
1 star12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, helpfulness, and friendliness of the staff, particularly highlighting individuals like Tammy, Mimi, and Scotty.
Efficiency
Many reviews noted the quick and efficient service provided, with agents resolving issues and answering questions promptly.
Supportive Environment
The agency is recognized for its supportive and understanding approach, especially towards seniors and those with complicated insurance needs.
Knowledgeable Staff
Reviewers frequently mentioned the agents' knowledge and ability to explain policies clearly, enhancing customer understanding and satisfaction.
Positive Experience
Overall, customers expressed high satisfaction with their experiences, recommending the agency for its excellent service and support.
- CBCathy Brookings3 days ago5.0We have 4 insurance policies w this agency and I was calling to change banking info. I spoke w Tammy who very professionally and extremely personable. Wonderful interaction.
- EWEd Weightman4 days ago5.0I was in an accident which was my fault. My car was a total loss. State Farm representatives Mimi and Shanae were incredibly efficient and most of all very kind and guided me through the whole process. Shanae got my claim expedited and paid off the remaining debt on my vehicle and I received my portion of the claim really fast! Mimi was able to put my new car on my policy, reviewed my coverages, advised me on ways to save money and quoted me a good price. My sincere appreciation for all you've done Regards, Edwin Weightman
- ESErin Strid5 days ago5.0I needed quick help this morning as I called from the MVA looking to add a car to my policy. Tammy was friendly and helpful, and she quickly added the car and texted me my new insurance cards.
- MFMichael FerrettiNov 17, 20252.0The people are wonderful and nice. Scotty recently did a great job with me and communicated perfectly. However always call a check with a few people over a span of a day or two because I have found not everyone on the same page at times. Especially with corporate. Otherwise, insurance is the necessary evil in this world even though its at criminal rates. Lastly, stick to car insurance. Stop with the banking and now health. Most people don't like insurance carriers and putting all your eggs in one basket has proved over and over, it makes no sense and the savings is minimal if anything.
- SCScott ChambersNov 7, 20255.0Mimi Bryant was very helpful when I called to about our high increase in premium for next year. She was kind and thorough with her review of our policy and we were able to make changes to reduce our cost. Thank you Mimi for your assistance. Much appreciated!!
Frequently Asked Questions About Karen Michaels - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Karen Michaels - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use at Karen Michaels - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
What are the office hours for Karen Michaels - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM, and closed on Saturdays, Sundays, and major holidays.
Is the Karen Michaels - State Farm Insurance Agent office accessible for people with disabilities?
Yes, the office has a wheelchair accessible entrance and free parking.
Can I manage my insurance policies and claims using the State Farm mobile app provided by Karen Michaels?
Yes, the mobile app allows you to manage insurance and banking accounts, get roadside assistance, file claims, and more.
Does Karen Michaels - State Farm Insurance Agent offer any onsite services?
Yes, onsite services are available at this location, and appointments are not required.
How can I contact Karen Michaels - State Farm Insurance Agent?
You can call the main phone number at +1 410-287-5800 or email karen@karenmichaelsinsurance.com.
What nearby places can I visit before or after my visit to Karen Michaels - State Farm Insurance Agent?
You can visit Dole's Essential Snowballs for ice cream and smoothies, Jayzees for pool and recreational activities, and Pleasant Pet Resort for pet grooming and services.
Are there nearby real estate agencies around Karen Michaels - State Farm Insurance Agent?
Yes, several nearby real estate agents such as Dale Jones Realtor, Pam Cruz Realtor Re/Max Vision, and RE/MAX Vision - Julie Strickler are close by.
Is there a place nearby Karen Michaels - State Farm Insurance Agent to relax or enjoy recreational sports?
Yes, Jayzees offers a sports and recreation venue with pool, billiards, and a swimming pool, and JAYZEES POOL SUPPLIES is also nearby if you need swimming pool supplies.