MD-3000180169
The mission of the Karen Michaels State Farm Insurance Office is to provide our customers with a great value on auto insurance, home insurance, business insurance, life insurance, and more. We are here to be the first and ultimate choice for all of Maryland, Delaware, and Pennsylvania insurance needs.
Details
Requires appointmentNot available
Online appointmentsNot available
Onsite servicesAvailable
Free parking lotAvailable
Wheelchair accessible entranceAvailable
Location
Certified by Karen Michaels - State Farm Insurance Agent • Mar 01, 2026
Certified by Karen Michaels - State Farm Insurance Agent • Mar 01, 2026
Reviews
4.9
1,637 reviews
5 stars
1,573
4 stars
37
3 stars4
2 stars9
1 star14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and helpful nature of the staff, particularly highlighting individuals like Mimi, Tammy, and Scotty.
Efficiency
Many reviews noted the quick and efficient service provided by the team, with representatives able to resolve issues and answer questions promptly.
Knowledgeability
Customers appreciated the thorough knowledge of the staff, who were able to provide clear explanations and guidance on insurance policies and coverage.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to communication issues and service inconsistencies.
JC
Jonathan Cheriza
today
5.0
I recently opened a new policy for auto and renter’s insurance, and Josh helped me through the process. He provided great explanations, and every question I asked he went into detail and gave me reassurance. I really appreciated his patience and professionalism.
DM
Danielle Milling
2 days ago
5.0
Absolutely love having state farm. It's so easy to use and when I do need help, customer service associates are amazing and very understanding with everything. Tammy is great. She has helped me numerous times with me paying my bill when my app isn't working. Love having state farm.
YY
YellowCab323
2 days ago
1.0
Unprofessional contact practices. Called me four times back to back while I was at work and kept having to silence. Had to block to get it to stop. THIS BTW just to quote me insurance. This screams pushy. I'm in sales and wouldn't dream of doing this to anyone.
LE
Linda Evans
6 days ago
5.0
I was happy with the person who helped me she was very kind. She made sure I was OK first thing then took my report. She asked if there was anything she could do for me and then wished me a speedy recovery. She made me feel like she genuinely cared about my health and well being.
TT
Trina
Feb 25, 2026
5.0
MIMI took the time to review my account and look for discounts to benefit me in every way possible. Mimi, you have eased my worries and help me be able to navigate without stressing. Thank you for going over and above to help me. I have always had a issue with asking. But today I asked and Mimi, you provided the source of help I needed. Thanks So Much, You Are Appreciated!!!
Frequently Asked Questions About Karen Michaels - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Karen Michaels - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use at Karen Michaels - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
What are the office hours for Karen Michaels - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM, and closed on Saturdays, Sundays, and major holidays.
Is the Karen Michaels - State Farm Insurance Agent office accessible for people with disabilities?
Yes, the office has a wheelchair accessible entrance and free parking.
Can I manage my insurance policies and claims using the State Farm mobile app provided by Karen Michaels?
Yes, the mobile app allows you to manage insurance and banking accounts, get roadside assistance, file claims, and more.
Does Karen Michaels - State Farm Insurance Agent offer any onsite services?
Yes, onsite services are available at this location, and appointments are not required.
How can I contact Karen Michaels - State Farm Insurance Agent?
You can call the main phone number at +1 410-287-5800 or email karen@karenmichaelsinsurance.com.
What nearby places can I visit before or after my visit to Karen Michaels - State Farm Insurance Agent?
You can visit Dole's Essential Snowballs for ice cream and smoothies, Jayzees for pool and recreational activities, and Pleasant Pet Resort for pet grooming and services.
Are there nearby real estate agencies around Karen Michaels - State Farm Insurance Agent?
Yes, several nearby real estate agents such as Dale Jones Realtor, Pam Cruz Realtor Re/Max Vision, and RE/MAX Vision - Julie Strickler are close by.
Is there a place nearby Karen Michaels - State Farm Insurance Agent to relax or enjoy recreational sports?
Yes, Jayzees offers a sports and recreation venue with pool, billiards, and a swimming pool, and JAYZEES POOL SUPPLIES is also nearby if you need swimming pool supplies.
Brand Certified Facts from Karen Michaels - State Farm Insurance Agent
This information is certified by Karen Michaels - State Farm Insurance Agent and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: