Certified by Lank Johnson - State Farm Insurance Agent • Mar 01, 2026
Reviews
5.0
181 reviews
5 stars
180
4 stars0
3 stars0
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the agents, especially James and Tammy, for their professionalism, responsiveness, and willingness to go above and beyond to assist with insurance needs.
Knowledgeable Staff
Many reviews highlighted the agents' expertise in explaining policies, answering questions, and providing tailored insurance solutions.
Positive Experience
Overall, customers reported a pleasant experience with the agency, noting the personal touch and care provided by the staff, which contributed to their satisfaction.
Competitive Rates
Several customers mentioned that they received better rates compared to competitors, indicating the agency's ability to offer competitive pricing.
MW
Matthew Wade
1 day ago
5.0
Lank and Tammy are wonderful to work with
JT
J K (TheyCallMeJFK)
5 days ago
5.0
Tammy was excellent with helping me get switched back over to statefarm insurance.
Quick but very thorough with all the different add ons and options.
She was very clear on the price and very patient. If you need insurance go to Lank. It was the reason I switched from Erie because my agent got bought out for a bigger agency and was lacking that small business feel.
Again ask for Tammy! She’s the best
TC
Tonya Cooper
Feb 23, 2026
5.0
Helped me save money and so easy to work with!!
BS
Bianca Scally
Feb 16, 2026
5.0
Tammy Keller was the most helpful and made this experience so easy for my dad and I. Greatly appreciated the work she put in and how she valuables the time of her clients.
SB
Sky Bundick
Feb 9, 2026
5.0
James has been really helpful with any problems I have and answers my questions very well
Frequently Asked Questions About Lank Johnson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
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Certified March 01, 2026Yext Knowledge Graph
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