Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Lank Johnson - State Farm Insurance Agent
164 W Main Street, New Market, MD
21774, United States
Hours
Reviews
5.0
169 reviews
5 stars
167
4 stars0
3 stars0
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
James and Tammy received high praise for their exceptional customer service, being described as attentive, patient, and professional.
Knowledgeable Staff
Customers appreciated the agents' expertise and ability to explain insurance options clearly, helping them make informed decisions.
Responsive Communication
The agency is noted for its quick response times and effective communication, making it easy for clients to get their questions answered.
Positive Experiences
Many reviews highlighted overall positive experiences with the agency, emphasizing the personal touch and care provided by the agents.
- RGRyan Groene5 days ago5.0James was super helpful when getting me some auto insurance quotes - I had a ton of questions and requests and James helped me out with it all! Thank you!
- DPDiane PrestonDec 18, 20255.0James was wonderful however ,he was not able to bet my current insurance quote !! Lovely doing business with this gentelman.
- ETEytan ToledoDec 17, 20255.0Awesome service - very attentive and easy to reach. Lank, Benton and Tammy are truly some of the “old school” agents out there who take the time to listen, answer questions and respond immediately! Heavily recommended!
- BSbrendon savageDec 16, 20255.0James helped me out big time. Above and beyond service.
- AMAChrista MalamutDec 8, 20255.0James does great job helping his customers out right away. He is very quick efficient. Thank you,
Frequently Asked Questions About Lank Johnson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Lank Johnson - State Farm Insurance Agent?
No, you can get a free quote online without any payment.
Who should I contact if I have questions about billing or payments?
Please contact your agent directly. Their phone number and email are available on your bill's details page.
What services does the State Farm mobile app provide?
The app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover through Lank Johnson - State Farm?
It typically covers towing to the nearest repair facility, delivery of fuel or a battery, locksmith services for one hour, and mechanical labor for select services.
Can I purchase an insurance policy online without visiting an agent?
Typically, you can purchase a policy online after the quote process. However, completing the process always involves an agent, who may be assigned to you if you don't already have one.
What are the business hours for Lank Johnson - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Does the Lank Johnson office have wheelchair accessible facilities?
Yes, the office has wheelchair accessible entrances, seating, and restrooms.
What payment methods are accepted at Lank Johnson - State Farm Insurance Agent?
They accept cash and major credit cards, including Visa, Mastercard, Discover, and American Express.
Are there any convenient nearby locations to visit before or after your appointment at Lank Johnson?
Yes, you can visit Adventure Park USA, a nearby amusement park perfect for family fun, or stop by New Market Plains Vineyards to enjoy local wine tastings.
How can nearby financial services help when visiting Lank Johnson - State Farm Insurance Agent?
Nearby firms like Wealth Enhancement Group and Lighthouse Financial Advisors offer tax and investment services that complement insurance planning, providing a comprehensive financial resource in the area.
Which nearby facilities can assist customers with medical needs while visiting Lank Johnson?
Van Meter Dermatology and New Market Chiropractic LLC are close by, offering dermatology and chiropractic services respectively, which might be useful for health-related appointments.