I just want to say that Hope is a wonderful person and when I call she is so sweet and answers all my questions
AB
ashlyn buffington
Oct 30, 2025
5.0
Ashlee is so kind & helpful!!!
MV
Michael J V
Oct 14, 2025
5.0
I needed renters insurance and Jesslyn was very helpful in guiding me through the process. Thank you.
LR
Linda Roop
Sep 30, 2025
5.0
Saved me a bunch of money, on car and home insurance. I spoke with Lorrine, very helpful and professional. Highly recommend.
MA
Matthew Allen
Sep 29, 2025
5.0
Called today and talked with a woman named Hope. She answered the phone happy and professionally. Was very sweet and knowledgeable of my question regarding insurance if I paid off my car. Also sent emails for me to so I didn't miss anything. So sweet and kind. Thank you Hope 🙏 your amazing and deserve a bonus or a raise!
Frequently Asked Questions About Scott Powell - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Scott Powell - State Farm Insurance Agent?
No, you can get a free quote online without any payment required.
What payment methods are accepted at Scott Powell - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can log in through the Digital Pay Payment Center using your User ID and password to view your billing and payment details.
Who should I contact if I have questions about my insurance billing or payments?
You should contact your State Farm agent; their phone number and email are on your bill's details page.
What services does the State Farm mobile app provide?
The app helps manage insurance and banking accounts, provides roadside assistance, allows filing claims, and more.
When is Scott Powell - State Farm Insurance Agent open?
Open Monday to Thursday from 8:30 AM to 5:30 PM, Friday from 8:30 AM to 3:00 PM, closed on weekends and holidays.
Can I purchase an insurance policy entirely online?
Typically yes, you can purchase a policy online at the end of the quote process, otherwise contact your agent or Customer Care.
What are some nearby places I can visit after a consultation at Scott Powell - State Farm Insurance Agent?
You might enjoy Brothers Pizza City Park for a meal, or visit Fired Up! Entertainment for live music nearby.
Are there local automotive services near Scott Powell - State Farm Insurance Agent in case I need vehicle repairs?
Yes, nearby automotive repair shops include Snyder's Service Center & Speed Parts, Dwayne's Auto Repair, and American Quality Service Auto Repairs.
How can nearby public services assist customers visiting Scott Powell - State Farm Insurance Agent?
Facilities like Hagerstown Fire Department provide emergency services, and Emmanuel United Methodist Church is a local landmark for directions or community events.