Fitzway Insurance Services: Allstate Insurance

Reviews

• AY

  Asher Yoboue

  Oct 30, 2024
  1.0
  Terrible customer service. I was talking to a lady named Maureen and she was being so rude during our conversation saying things like, “ I don’t care what you do” when trying to resolve payment issues. Never getting in contact with them again!
• JW

  Jerry Wu

  Dec 28, 2023
  1.0
  - very slow response; or even no response. - I can't see any reason why Allstate provides the agent working this way. - I'm looking for another insurance companies and estimated 3-4k saving per year (3 cars). - Not Sure why Allstate increased premium very unreasonably and suggest all customers to shop around.
• AP

  Abram Primus

  Apr 6, 2023
  5.0
  I was totally satisfied with the assistance given me after my car was rear-ended. The staff kept me up to date. With the Allstate App, the claims information was right at my fingertips. I am grateful that they were able to resolve the issue in a short period of time.
• AR

  Alex Reyes

  Aug 26, 2017
  5.0
  José Quinteros was awesome! Really professional when we spoke on the phone, I am really satisfied since I called different insurances and wouldn't provide me the services I needed but then I called Allstate and José got me out the way! Really happy and satisfied.