Certified by Kevin Gordon - State Farm Insurance Agent • Mar 01, 2026
Reviews
4.7
138 reviews
5 stars
126
4 stars1
3 stars1
2 stars2
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the agency for its exceptional customer service, highlighting the friendliness and professionalism of the staff.
Communication Issues
Several reviews noted significant communication problems, including lack of follow-up and responsiveness from certain agents, leading to frustration for some clients.
Professionalism
While many reviews commended the professionalism of the staff, a few customers reported negative experiences with specific agents, citing incompetence and poor handling of policies.
Overall Satisfaction
Despite some negative feedback, a majority of customers expressed high satisfaction with their experiences, recommending the agency for its helpfulness and support.
SM
Steve Mitsak
Feb 13, 2026
5.0
Kevin did a great job of helping me switch my insurance. He walked me through the process and explained both car and home insurance with detail. He was also able to save me money which is the name of the game! Highly recommend
JD
Josselyn Donis
Feb 10, 2026
5.0
Excelente atención y servicio. Jeffrey fue muy profesional, amable y claro al explicarme todas mis opciones. Me hizo sentir segura y bien acompañada durante todo el proceso. ¡Totalmente recomendado!
RM
RONALD Maldonado
Jan 22, 2026
5.0
Very incredible experience to get insurance and very friendly
LL
LESLIE CHARLES (Les)
Jan 13, 2026
5.0
This organization is very professional and one of the most hospitable insurance companies I’ve ever worked with. I’ve been to several different organizations and State Farm competitors, and none of them treated me as friendly and as professionally as Mr. Gordon and his team. I will definitely recommend this team to anyone looking to see if someone in the insurance space but also looking for good hospitality from the insurance company.
EE
ernesto Guevara espinoza
Oct 29, 2025
5.0
Magnificent, the assistants are very friendly super fast and recommend the best for you and your vehicles
Frequently Asked Questions About Kevin Gordon - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
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Certified March 01, 2026Yext Knowledge Graph
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