Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
MD-199091
The mission of the Karen Michaels State Farm office is to serve customers in Elkton, MD and surrounding Cecil County, as well as Delaware and Pennsylvania. We can help with auto insurance, home insurance, life insurance, health insurance, banking and more
Details
- Requires appointmentNot available
- Online appointmentsNot available
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Karen Michaels - State Farm Insurance Agent
2825 Churchville Rd., Churchville, MD
21028, United States
Hours
Reviews
4.9
196 reviews
5 stars
192
4 stars1
3 stars0
2 stars0
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently praised for their friendliness, professionalism, and willingness to help customers with their insurance needs.
Knowledgeable Staff
Customers appreciate the agents' expertise and ability to explain insurance options clearly, making the process easier.
Cost Savings
Many reviews highlight significant savings on insurance premiums after switching to State Farm, with agents helping to find the best deals.
Personalized Experience
Clients feel valued and cared for, with agents taking the time to understand their individual needs and providing tailored solutions.
Mixed Experiences
While most feedback is positive, there are a few complaints regarding communication issues and dissatisfaction with specific agents.
- NNNaturallyWahTalksJan 2, 20265.010/10 Highly recommend, Harold was very helpful, knowledgeable and professional. Easy to communicate with and gave clarity on things I was unsure about. Great customer service but also a Good person. Definitely do business with them!
- RSReese SavageDec 3, 20255.0Very friendly and very helpful
- SSSherryNov 22, 20255.0Harold is more than helpful to provide a best quote we received and helped to explain all the questions I have! Super responsive and get my insurance ready smoothly! Highly recommended!
- THTanisha HumphreyNov 22, 20255.0I was assisted by Harold who was very pleasant and personable. I explained my need and he delivered! He didn’t come off as a salesman but instead as someone who is attentive, down to earth, and passionate about getting the customer what they need
- LBLoretta BeechaumNov 22, 20255.0I am so glad that I decided to reach out to State Farm Insurance for a quote on my home insurance! Harold Hines helped my husband and I to get a great package for home and auto insurance. He was very kind, patient, and professional. He was very knowledgeable whenever I asked questions. This was hands down one of the best customer service experiences I have ever had!
Frequently Asked Questions About Karen Michaels - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Karen Michaels - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Karen Michaels - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link to access your account by entering your User ID and password. You will be directed to your billing and payment details.
What services does Karen Michaels - State Farm Insurance Agent offer?
We offer auto insurance, home insurance, life insurance, health insurance, banking, and more.
What are the office hours for Karen Michaels - State Farm Insurance Agent?
We are open Monday through Friday from 9:00 AM to 5:00 PM, and closed on Saturdays, Sundays, and major holidays.
Is there free parking available when visiting Karen Michaels - State Farm Insurance Agent?
Yes, there is a free parking lot available for customers.
Does Karen Michaels - State Farm Insurance Agent offer services for Spanish-speaking customers?
Yes, services are offered in both English and Spanish.
What nearby places are close to Karen Michaels - State Farm Insurance Agent that I might visit?
Nearby places include Churchville Pond, Maryland Center for the Arts, and My Three Sons pizza restaurant, great for a scenic walk, cultural experiences, or dining before or after your visit.
Are there automotive services near Karen Michaels - State Farm Insurance Agent?
Yes, nearby automotive services include Days Truck Center, Churchville Automotive Diagnostic Center, Safelite AutoGlass, and Churchville Service Center, which can assist with car repairs and maintenance.
Where can I find nearby insurance agencies around Karen Michaels - State Farm Insurance Agent?
Nearby insurance agencies include Fuller & Associates Insurance, Farmers Insurance, High's, and Lassen Marine & Webster Inc for additional insurance options.