Our quality, service-oriented agency is not only owned and operated by a family, but customers tell us we make them feel like family too. Customer service as a priority at our agency and we understand the need to help insure what matters most to customers.
Overall they are OK. But, if you have a monthly payment, you won’t get a bill. Though if you are late they will send you a bill with the extra fee.
Personally, I think it’s a nasty thing to do, give you no notification of a payment needed, then fine you if you are late.
To be honest, I’m surprised that is even legal. If a company needs a payment from you, you should get a bill.
JH
Jay H.
Oct 21, 2025
5.0
I had an amazing experience working with Shackera at Allstate! She made switching my auto insurance quick, smooth, and stress-free. She took the time to explain every detail, helped me find the best coverage for my needs, and made sure I understood exactly what I was getting. Her professionalism and friendly attitude really stood out — she went above and beyond to make the process easy. I highly recommend Shackera to anyone looking for reliable and caring service!
LB
Lee Barber
Sep 26, 2025
5.0
It was a pleasure in working with you on my insurance keep up the outstanding work you are doing for allstate . This company has a wonderful person working for them.
CN
Charles Nelson
Sep 15, 2025
5.0
Shakera helped me very much today. Thank you!
JZ
Jen Zovko
Jul 29, 2025
5.0
Shackera was professional, helpful, friendly, and understanding. She made me feel taken care of and I feel great about my change in insurance. If your customer service people are half as reassuring and wonderful as Shackera you will have a life long customer.
Where is Roosevelt Elivert: Allstate Insurance located?
The agency is located at 3000 Mitchellville Rd, Bowie, MD 20716, United States.
What are the business hours for Roosevelt Elivert: Allstate Insurance?
The agency is open Monday through Friday from 8:30 AM to 5:30 PM and is closed on Saturday and Sunday.
How can I contact Roosevelt Elivert: Allstate Insurance?
You can call them at +1 301-390-8100 or email relivert1@allstate.com.
Does Roosevelt Elivert: Allstate Insurance offer services in languages other than English?
Yes, they provide services in Spanish, French, and Haitian Creole, in addition to English.
How can I book an appointment with Roosevelt Elivert: Allstate Insurance?
Appointments can be booked online via their reservation URL at https://agents.allstate.com/roosevelt-elivert-bowie-md.html?section=appointment.
What is the focus or philosophy of Roosevelt Elivert: Allstate Insurance?
The agency is family-owned and operated, prioritizing customer service and making clients feel like family while helping insure what matters most to them.
What nearby services can I visit when I come to Roosevelt Elivert: Allstate Insurance?
Nearby you can visit Distinctive Hair & Grooming for Men for barber services, and E Z Learning Driving School or Beltway Driving Academy if you're interested in driving lessons.
Are there any nearby healthcare or counseling centers close to Roosevelt Elivert: Allstate Insurance?
Yes, Interim HealthCare and Trust Home Care, Inc. offer home healthcare services nearby, and The Couples Counseling Center provides marriage and family counseling services.
What local amenities are available near Roosevelt Elivert: Allstate Insurance for personal care and wellness?
You can visit Winning Smile Orthodontics for dental care, StacySherell Hair Artistry or Rick's Hair Palace for beauty and grooming services, and Pretty In Ink Tattoos for tattoos and piercings in the area.