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Our office is here to protect what is important to you and work with you to plan for the good things ahead!
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Liz Sherstad - State Farm Insurance Agent
1414 Key Highway, Baltimore, MD
21230, United States
Hours
Reviews
5.0
422 reviews
5 stars
419
4 stars2
3 stars1
2 stars0
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and professional service provided by agents, particularly highlighting Victoria and Katie.
Efficiency
Many reviews noted the quick and seamless process of obtaining insurance, with several customers mentioning how fast their policies were set up.
Personalized Experience
Clients appreciated the personalized attention and thorough explanations of policies, making them feel valued and understood.
Cost Savings
Numerous customers reported significant savings on their insurance premiums after switching to State Farm, often highlighting the value of bundled policies.
Overall Satisfaction
Overall, customers expressed high levels of satisfaction with their experiences, recommending the agency to others.
- MJMena JorreeNov 13, 20255.0Victoria is very knowledgeable and helpful. She explained everything thoroughly! She is very responsive in a timely manner and very kind also! Makes me feel assured and confident to moving forward with State Farm.
- MMMorgan MarstonNov 10, 20255.0Victoria was awesome in helping me switch my renters insurance from SC to MD, and walked me through my coverage very effectively! Could not recommend more!
- ACAhmed ChopraNov 7, 20255.0Wonderful team, super easy process. Highly Recommend!
- BFBrooke FlowersNov 6, 20255.0Katie made getting renters insurance for our new place so easy! She was incredibly prompt, patient, and took the time to walk me through every detail so I fully understood our coverage. It felt so nice to work with someone who genuinely cares and makes the process simple. Couldn’t recommend Liz, Katie, and the team enough — they made everything seamless from start to finish! Can't wait to see them down in MD!
- TCTami Christou-LeBrunOct 30, 20255.0Great office with professional and knowledgeable ladies. Victoria was a pleasure to work with and provided wonderful personalized service. She took care of all the steps in between making the switch to State Farm easy and so simple! 10/10
Frequently Asked Questions About Liz Sherstad - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Liz Sherstad - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact for billing or payment questions?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What services can I access through the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What coverage does Emergency Roadside Service include?
Emergency Roadside Service typically covers: towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, one-hour of locksmith services, and one-hour of mechanical labor for select services.
What are the office hours for Liz Sherstad - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends and major holidays such as Thanksgiving and Christmas.
What payment methods are accepted at the office?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
Can I manage and change my insurance coverage online?
Yes, you can request changes to your coverages online, and they will be forwarded to your agent for processing.
Are there parking facilities available at the office?
Yes, the office has free onsite parking available for customers.
Which nearby real estate agencies could I visit when in the area?
Nearby real estate agencies include O'Conor and Mooney Realtors-Valeri Marriott, Castlebridge Properties, and Prewitt Realty. These could be useful if you are looking to buy or sell a home and need insurance services in coordination.
What local dining options are near Liz Sherstad - State Farm Insurance Agent?
Nearby restaurants include Pancho Villa Baltimore (Mexican cuisine), Gypsy Pub (American food), Pancho Villa Restaurant (American diner), and Home Maid (American restaurant and cocktail bar), great for grabbing a meal before or after your visit.
Are there health and wellness services close to the insurance office?
Yes, several health services are nearby such as Lorraine Garcia (psychotherapist), Chris Hammond Acupuncture, Federal Hill Acupuncture, Baltimore Acupuncture Center, and Michael Jacobs, MD (orthopedist). These could be convenient for clients seeking complementary services.