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Our office is here to protect what is important to you and work with you to plan for the good things ahead!
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Liz Sherstad - State Farm Insurance Agent
1414 Key Highway, Baltimore, MD
21230, United States
Hours
Reviews
5.0
445 reviews
5 stars
442
4 stars2
3 stars1
2 stars0
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and knowledgeable staff, particularly highlighting Victoria and Katie for their exceptional service.
Efficiency
Many reviews noted the quick and seamless process of obtaining insurance, with several customers expressing appreciation for the fast response times and thorough explanations.
Personalized Experience
Customers felt valued and understood, with agents taking the time to explain coverage options in detail and addressing individual needs.
Cost Savings
Numerous reviews mentioned significant savings on insurance premiums, with customers expressing satisfaction with the affordability of the policies offered.
- DPDarius PerryJan 16, 20265.0Victoria Troche: a 20 minute phone call, under $300 monthly for a new car owner with no previous insurance. Polite, moves fairly quickly, returns calls, leaves no question unanswered so long as you ask VERY PATIENT and she provides advice based your experience and needs. You hired a good one, StateFarm. Her and McKenzie did well.
- MMMohamed MohideenJan 16, 20265.0I worked with Victoria to set up my auto and home insurance policies, and she explained everything clearly. While reviewing the policy, she highlighted specific coverages that were relevant to my situation without pushing me to opt in. This was the smoothest insurance shopping experience I’ve had, and I highly recommend her.
- VTVincent ThomasJan 14, 20265.0Victoria Troche helped us so much in finding the best rates for our new home owners insurance, she really worked hard I've had State farm since 1992 we have 3 cars our home and life insurance, Victoria made sure we stayed with State Farm and I was so happy she did. She is truly the best! Thanks again Victoria!
- AGAnnette GarrisonJan 13, 20265.0My mother called State Farm. She wanted to change her home owner insurance carry. She spoke with Ms Mc Kenize who transferred her to a home owner specialist. Ms Victoria who was very pleasant. kind considerate and knowledgeable of her job My mother had so many concerns. But Ms Victoria she stated patient. She made several suggestions to help improve my mother's home owner insurance. Plus State Farms rates annually were a whole lot more reasonable. So Thank you very much the The State Farm Team of Ladies. We really appreciate your assistance and time
- KJKateara JohnsonJan 9, 20265.0Liz Sherstad is amazing! I'm glad I chose State Farm for my homeowners ' insurance. Went online received a quote and my agent walked me through every step of the process to give me the best rate possible. Liz was totally understanding to all of my questions, and gave me a really good quote. Very pleased with everything from start to finish!
Frequently Asked Questions About Liz Sherstad - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Liz Sherstad - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact for billing or payment questions?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What services can I access through the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What coverage does Emergency Roadside Service include?
Emergency Roadside Service typically covers: towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, one-hour of locksmith services, and one-hour of mechanical labor for select services.
What are the office hours for Liz Sherstad - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends and major holidays such as Thanksgiving and Christmas.
What payment methods are accepted at the office?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
Can I manage and change my insurance coverage online?
Yes, you can request changes to your coverages online, and they will be forwarded to your agent for processing.
Are there parking facilities available at the office?
Yes, the office has free onsite parking available for customers.
Which nearby real estate agencies could I visit when in the area?
Nearby real estate agencies include O'Conor and Mooney Realtors-Valeri Marriott, Castlebridge Properties, and Prewitt Realty. These could be useful if you are looking to buy or sell a home and need insurance services in coordination.
What local dining options are near Liz Sherstad - State Farm Insurance Agent?
Nearby restaurants include Pancho Villa Baltimore (Mexican cuisine), Gypsy Pub (American food), Pancho Villa Restaurant (American diner), and Home Maid (American restaurant and cocktail bar), great for grabbing a meal before or after your visit.
Are there health and wellness services close to the insurance office?
Yes, several health services are nearby such as Lorraine Garcia (psychotherapist), Chris Hammond Acupuncture, Federal Hill Acupuncture, Baltimore Acupuncture Center, and Michael Jacobs, MD (orthopedist). These could be convenient for clients seeking complementary services.