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MD-53087 - At Laurie Jacobson -State Farm Insurance Agency, our mission is to empower our insureds with a clear understanding of their insurance and tailoring policies that will help safeguard their families and future. We are dedicated to delivering exceptional service and building lasting relationships, ensuring security through every stage of life.
Details
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingNot available
Location
Laurie Jacobson - State Farm Insurance Agent
4200 North Point Blvd, Baltimore, MD
21222, United States
Hours
Reviews
4.8
119 reviews
5 stars
113
4 stars1
3 stars0
2 stars0
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and responsive to their needs.
Long-term Relationships
Many clients have been with Laurie Jacobson for decades, highlighting trust and satisfaction with the service provided.
Professionalism
The team is noted for their professionalism and knowledge, making clients feel secure and well-informed about their insurance options.
Savings and Discounts
Several reviews mentioned significant savings on insurance premiums and the staff's efforts to find discounts for clients.
Communication Issues
A few customers reported problems with communication and service, particularly regarding policy management and refunds.
- MHMatt Hutchins6 days ago5.0Fantastic experience. The staff is friendly, professional, and very efficient. They handled my needs quickly! Highly recommend giving them a call if you want an honest and hardworking insurance team.
- SKSteve Kline6 days ago5.0I have been with Laurie and State Farm for 30 years, and her and the team have handled all my family's evolving insurance needs for that entire time. Laurie and the staff is always a delight to talk with, highly responsive, and you always get to talk with an actual human being when you call.
- JRJeannie RaderDec 24, 20255.0I needed a document asap. I called and spoke with Pam F. She was so nice and willing to help. She got me the document in no time. Thank you, Pam and State Farm, for always being there when I need you.
- RLRachele LawtonDec 19, 20255.0Everyone in Laurie Jacobson's office is very helpful and kind. They always respond promptly, provide the information I need, and explore possible discounts. I definitely recommend them.
- JSjay singhDec 17, 20255.0Pam did a really great job helping to get my policy. Thank you!
Frequently Asked Questions About Laurie Jacobson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online at Laurie Jacobson - State Farm Insurance Agent?
No, you can get a free quote online without any payment.
What payment methods are accepted at Laurie Jacobson - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to log in with your User ID and password to view your billing and payment info.
Who should I contact if I have questions about billing or payments?
Contact your State Farm agent whose phone and email are on your bill details page for billing or payment questions.
What services are available on the State Farm mobile app?
The app helps manage insurance and banking accounts, provides roadside assistance, lets you file claims, and more.
What does Emergency Roadside Service cover through this agency?
It covers towing, delivery of fuel or tires, one hour of locksmith services, and mechanical labor for select services.
What are the office hours of Laurie Jacobson - State Farm Insurance Agent?
Open Monday, Tuesday, Thursday, and Friday from 9 AM to 5 PM, Wednesday 9 AM to 1 PM, closed weekends and holidays.
Is Laurie Jacobson - State Farm Insurance Agent wheelchair accessible?
The agency has a wheelchair accessible restroom but does not have wheelchair accessible seating.
What nearby automotive services can I visit if I need vehicle help before or after seeing Laurie Jacobson - State Farm Insurance Agent?
Nearby options include Lew's Diesel Repair, Full Motion Garage, Wiseguysautodetailing, and AZA Automotive for repairs and maintenance.
Which nearby transportation options can help me reach Laurie Jacobson - State Farm Insurance Agent?
The North Point Bus Facility nearby provides public transportation access to the agency's location in Baltimore.
What local attractions can I visit after my appointment at Laurie Jacobson - State Farm Insurance Agent?
You can visit the Royal Performing Arts Center for dance or performances, or relax at Battle Grove Playground nearby.